Director of Access Services & Innovation

Global Launch; University (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Stony Brook University Libraries seeks a visionary, data-informed leader to provide strategic direction and operational leadership for Access Services, ensuring equitable access to library collections and spaces in support of world-class research, teaching and learning.

The Director will oversee circulation, interlibrary loan, course reserves, stacks management, patron services, and access technologies, while guiding service redesign, assessment, and implementation of emerging technologies

Responsibilities

• Provide long-range strategic leadership for Access Services by applying systems thinking and leading organizational change to align services with institutional and library priorities.
• Advance service innovation, policy development, emergency planning and response, and organizational effectiveness in response to evolving research needs, user expectations, and scholarly communication trends.
• Direct core operations including circulation, resource sharing, course reserves, stacks management, service desks, and patron services.
• Lead administration and optimization of integrated library systems (ILS/LSP) and related access technologies (e.g., Alma, ILLiad).
• Partner with Digital Services to enhance discovery, fulfillment, resource sharing, and user access through automation and emerging technologies, including AI-enabled workflows.
• Ensure Access Services policies and operations comply with copyright, privacy, accessibility, and other applicable laws, regulations, and institutional policies.
• Design and lead assessment strategies using qualitative and quantitative data to evaluate collection assessment projects, service effectiveness, user experience, and operational performance.

Job description

Stony Brook University Libraries seeks a visionary, data-informed leader to provide strategic direction and operational leadership for Access Services, ensuring equitable access to library collections and spaces in support of world-class research, teaching and learning.

The Director will oversee circulation, interlibrary loan, course reserves, stacks management, patron services, and access technologies, while guiding service redesign, assessment, and implementation of emerging technologies