Director, Access Services (Tenure Track)

Global Launch; University (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Stony Brook University Libraries seeks a visionary, data-informed leader to provide strategic direction and operational leadership for Access Services, ensuring equitable access to library collections and spaces in support of world-class research, teaching and learning.

The Director will oversee circulation, interlibrary loan, course reserves, stacks management, patron services, and access technologies, while guiding service redesign, assessment, and implementation of emerging technologies

Responsibilities

• Provide long-range strategic leadership for Access Services by applying systems thinking and leading organizational change to align services with institutional and library priorities.
• Advance service innovation, policy development, emergency planning and response, and organizational effectiveness in response to evolving research needs, user expectations, and scholarly communication trends.
• Direct core operations including circulation, resource sharing, course reserves, stacks management, service desks, and patron services.
• Lead administration and optimization of integrated library systems (ILS/LSP) and related access technologies (e.g., Alma, ILLiad).
• Partner with Digital Services to enhance discovery, fulfillment, resource sharing, and user access through automation and emerging technologies, including AI-enabled workflows.
• Ensure Access Services policies and operations comply with copyright, privacy, accessibility, and other applicable laws, regulations, and institutional policies.
• Design and lead assessment strategies using qualitative and quantitative data to evaluate collection assessment projects, service effectiveness, user experience, and operational performance.

Job description

Open Date

Sep 22, 2026

Deadline

Oct 02, 2026 at 11:59 PM Eastern Time

Description

This position is for Stony Brook University internal only

Stony Brook University Libraries seeks a visionary, collaborative, and data-informed leader with excellent communication skills to provide strategic direction, operational leadership, and organizational oversight for Access Services, ensuring seamless, equitable, and reliable access to library collections, services, and spaces in support of world-class research, teaching, and learning.

The Director leads a complex, multi-functional service portfolio that typically includes circulation, interlibrary loan and document delivery, course reserves (physical and digital), stacks management, patron account services, and related user-facing operations. The role also oversees service desks, student employee programs, equipment or technology lending, and library facilities coordination among multiple locations.

This role is both operational and transformational, requiring a leader who can maintain high-quality day-to-day service delivery while advancing long-term innovation.

The Director will help shape the future of access services through service redesign, assessment, automation, analytics, and emerging technologies, including AI, where they can improve services and staff workflows. As a member of the library's leadership team, the Director contributes to strategic planning, organizational effectiveness, policy development, change leadership, and cross-campus collaboration in support of the University's research, teaching, and learning mission.

KEY RESPONSIBILITIES

Provide long-range strategic leadership for Access Services by applying systems thinking and leading organizational change to align services with institutional and library priorities. Advance service innovation, policy development, emergency planning and response, and organizational effectiveness in response to evolving research needs, user expectations, and scholarly communication trends.

Direct core operations including circulation,resource sharing, course reserves, stacks management, service desks, and patron services. Ensure reliable, equitable, and continuous access to collections across physical, digital, and remote environments.

Lead administration and optimization of integrated library systems (ILS/LSP) and related access technologies (e.g., Alma, ILLiad, etc.). Partner with Digital Services to enhance discovery, fulfillment, resource sharing, and user access through automation and emerging technologies, including AI-enabled workflows.

Ensure Access Services policies and operations comply with copyright, privacy, accessibility, and other applicable laws, regulations, and institutional policies.

Design and lead assessment strategies using qualitative and quantitative data to evaluate collection assessment projects, service effectiveness, user experience, and operational performance. Use assessment findings to drive continuous evaluation and improvement, planning, decision-making, and leadership reporting.

Develop