Director of 245D

Accord; Northern (KY); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

403b match

PTO & holidays

Tuition assistance

Job summary

Accord is seeking a Director to provide direct leadership over 245D-licensed programs including Employment, Day Support, and Family Support. You will develop and supervise managers, ensure licensing compliance, and oversee program budgets and funding relationships.

The role requires 8+ years in human services with supervisory experience, strong budgeting skills, and proficiency with EHR and analytics tools. Local travel is expected, with opportunities for growth within the organization.

Qualifications

• Bachelor's Degree in a relevant human services field preferred.
• Equivalent combination of education and relevant experience may be considered.
• If you hold a Social Work degree, you are licensed by the Minnesota Board of Social Work.

Responsibilities

• Lead Accord's 245D programs and ensure licensing compliance.
• Develop budget and fiscal oversight for assigned programs.
• Manage a high‑performing leadership team and succession planning.
• Collaborate with Quality & Training and Human Capital to align training and staffing.
• Travel locally as needed for program leadership duties.

Skills

Leadership

Budgeting

Data analytics

GSuite

Education

Bachelor's degree in human services

Tools

GSuite

Excel

EHR systems

Analytics tools

Job description

The Director of 245D provides direct leadership over Accord's 245D-licensed programs - Employment, Day Support, and Family Support - ensuring services reflect the needs of the communities served, adhere to best practice and evidence-based models, and remain fiscally viable.

This position leads and develops the Managers of Employment, Day Support, and Family Support, and is directly accountable for 245D licensing compliance, program-level fiscal oversight, and the leadership pipeline within assigned programs.

Position reports directly to the EVP, Integrator.

Essential Responsibilities

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
• Apply the Entrepreneurial Operating System (EOS) and its tools to align program initiatives with organizational business objectives.
• Manage a high-performing leadership team poised for growth; supervise the Managers of Employment, Day Support, and Family Support.
• Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training and other resource needs.
• Plan, develop, implement, and grow existing and new 245D programs that reflect the needs of the communities and adhere to best practice and evidence-based models.
• Measure, manage, report, and drive employee productivity using EHR, Data Warehouse, and other data tools; ensure accountability, promote performance, and meet business objectives.
• Assure the fiscal viability of assigned programs, including seeking new funding sources, maintaining positive relationships with funders, and utilizing effective marketing strategies.
• Prepare an annual budget for assigned programs, provide continual fiscal oversight, forecast and authorize the expenditure of funds.
• Gather and analyze qualitative and quantitative data and measurements to inform decision-making.
• Work with program managers to develop and implement processes that align and comply with all 245D licensing requirements, accreditation standards, and Accord's mission, vision, and values.
• Promote and model best practices in service delivery, including person-centered planning and personal empowerment approaches.
• Collaborate across teams and programs to monitor and evaluate assigned programs, policies, and procedures; implement changes as needed and make recommendations for policy changes to the EVP.
• Ensure compliance with 245D licensing and other federal and state laws, regulations, and administrative rules that apply to assigned program areas; serve as the primary point of accountability for 245D compliance below the EVP.
• Work closely with the Quality & Training department to identify and meet training needs across assigned programs.
• Communicate, implement, and interpret agency-wide policies and procedures.
• Direct the selection, training, supervision, performance management, and evaluation of staff in assigned programs, partnering with Human Capital as needed.
• Model effective leadership skills and mentor the growth and development of leaders in assigned programs, building a leadership pipeline and succession plan for key roles.
• Serve as a representative of the agency to the people we support, our community partners, and external constituents; serve as a positive role model for other employees.
• Work effectively as a team member and collaborate with people at all levels and across the organization.
• Demonstrate excellent written and oral communication skills/abilities.
• Availability to travel locally for work with limited overnight travel possible.
• Perform other duties as required or assigned.

Education

• Bachelor's Degree in a relevant human services field preferred.
• Equivalent combination of education and relevant experience may be considered.
• If you hold a Social Work degree, you are required to be licensed by the Minnesota Board of Social Work.

Skills & Experience

• Position requires a minimum of 8 years of work experience in the field of human services working with people living with disabilities, including experience across multiple 245D program types (Employment, Day Support, Family Support, or similar).
• Minimum of 5 years of experience in a supervisory or leadership capacity, including experience leading other leaders/managers (not only direct staff).
• Demonstrated financial and business acumen, including budgeting, forecasting, and funder relationship management.
• Proficient in GSuite, Excel, EHR systems, and third-party analytics.

Compensation: $80,000 - $85,000 depending on qualifications. Benefit eligible with healthcare, dental, vision, optional coverages, and 403b with employer match. Employer-paid basic life, Short-Term disability, and Long-Term disability. PTO, 9 paid holidays + 1 floating holiday, paid volunteer time, employee wellness program, $2500 annual tuition assistance, mileage reimbursement. PSLF-eligible employer. Opportunities for advancement within the company.

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