Designated Manager 245D

Assured Wellness LLC; Saint Paul (MN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Holiday Pay

FMLA

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

Assured Wellness seeks a Designated Manager to oversee licensed programs and ensure compliance with Minnesota statutes. You will lead coordinators, supervise staff, and drive quality improvements across services for individuals with disabilities and older adults.

Your role entails licensing oversight, incident monitoring, and safeguarding participant rights while coordinating with regulators, families, and care teams to maintain high standards of care.

Qualifications

• 3 years of supervisory-level experience in a program serving persons with disabilities or older adults.
• Deep understanding of Minnesota HCBS licensing laws and related regulations.
• Strong leadership, coaching, and staff oversight capabilities.
• Excellent communication with interdisciplinary teams and regulatory bodies.

Responsibilities

• Provide program-wide oversight to ensure services meet licensure standards.
• Supervise Designated Coordinators, direct support staff, and training personnel.
• Monitor incident and emergency reports and enforce corrective actions.
• Assess satisfaction and rights protection for individuals served and representatives.
• Lead quality improvement using data and feedback for ongoing enhancements.

Skills

Leadership

Supervision

Analytical thinking

Communication

Education

Bachelor's degree in human services / health / education

Associate's degree in related field

Diploma from accredited postsecondary institution in related field

Job description

Benefits:

• Holiday Pay
• FMLA
• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

We are seeking a Designated Manager to join our team! As the Designated Manager, you will be responsible for program-wide oversight, ensuring that all services are compliant with state licensure standards and Minnesota Statutes § 245D.081 Subd. 3. This role provides leadership, evaluates program quality, and drives continuous improvement.

Key Responsibilities

Licensing Compliance & Regulation

• Maintain up-to-date knowledge of licensing requirements under 245A.04, and (when applicable) 256B.04.
• Ensure the program operates within the terms and conditions of its license and any granted variances.

Ensuring Designated Coordinator Duties

• Supervise and provide oversight to Designated Coordinators, direct support staff, and training personnel.
• Ensure structured orientation and ongoing staff competency assessments.

Incident & Emergency Oversight

• Monitor incident/emergency reports and ensure corrective actions are implemented per 245D.11 and 245A.65.

Program Satisfaction & Rights Protection

• Assess satisfaction of individuals served, legal representatives, and case managers concerning service delivery (Subd. 3a(4)).
• Ensure and protect individuals' rights as outlined in 245D.04.

Staff Competency & Training

• Ensure staff meet competency standards under 245D.09, including orientation and annual training.

Corrective Action & Licensing Standards

• Implement corrective action in response to commissioner orders or deviations from license conditions.

Program Improvement

• Use data and feedback to develop, document, and implement ongoing quality improvement.

Must meet ONE of the following:

• Bachelor's degree in a human services, health, or education field and 1 year of full-time direct care experience with persons with disabilities or older adults;
• Associate's degree in a related field and 2 years of full-time direct care experience;
• Diploma from an accredited postsecondary institution in a related field and 3 years of full-time direct care experience.

Required:

• 3 years of supervisory-level experience in a program providing direct support services to persons with disabilities or adults 65+
• Deep understanding of Minnesota HCBS licensing laws, including 245A, 245D, 245D.09, and associated regulations.
• Excellent leadership skills: managing, coaching, and overseeing Designated Coordinators and staff.
• Strong analytical ability: interpreting data, incidents, and satisfaction feedback to guide improvements.
• Excellent communication with interdisciplinary teams, regulatory bodies, and stakeholders.
• Ability to implement and monitor corrective action plans and oversee compliance.

Working Conditions

• Monday-Friday in-office, with frequent visits to residential and community settings.
• Interdisciplinary collaboration with staff, families, case managers, licensors, and healthcare practitioners.
• Occasional evening or weekend duties/on-call in response to incidents or emergencies.

About Assured Wellness

Assured Wellness (AW) is a DHS Licensed Provider providing under Minnesota Statute 245D, serving individuals receiving assistance through Traditional Waivers. At AW, our mission is to serve every person, family, and community by providing quality care through respect, love, compassion, and knowledge. We envision our facility as a wellness place for the future so that every individual we serve can live a better tomorrow.

Office Located at 3356 Sherman Ct Suite 103, Eagan, MN 55121