Designated Coordinator

Lutheran Social Service of MN; Moorhead (MN); On-site; USD 44,000 - 53,000; Full time

Benefits offered by this job

Alive Workplace

Job summary

Lutheran Social Service of Minnesota is seeking a Designated Coordinator to lead residential program operations, ensuring quality and regulatory compliance for Minnesota Statute 245D, while supervising direct support teams serving 4+ individuals. The role involves oversight of medication administration, budgeting, and coordination with clinicians to support health, safety, and person-centered outcomes.

This onsite position requires availability for emergencies and a commitment to an Alive

Qualifications

• Bachelor’s degree in a human services field plus 1 year of full‑time direct care experience with individuals with disabilities or adults age 65+
• Associate degree in a human services field plus 2 years of full‑time direct care experience
• Diploma in a human services field from an accredited postsecondary institution plus 3 years of full‑time direct care experience
• Minimum of 50 hours of education/training in human services and disabilities plus 4 years of full‑time direct care experience under qualified supervision

Responsibilities

• Program Oversight: Direct responsibility for one or more residential homes serving 4+ individuals which includes ensuring healthy meal options, supply and grocery fulfillment, accounts payable processing
• Service Delivery: Ensure person-centered outcomes while safeguarding health and safety through effective coordination of support
• Team Leadership: Guidance and supervision of direct support professionals, including training, coaching, and performance management
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements, organizational policies, and regulatory standards
• Collaboration: Partnering with behavioral analysts, therapists, medical professionals, and community stakeholders to align support
• Direct Care: Providing a minimum of 16 scheduled hours in hands‑on support, with additional hours as needed
• Staffing and Shift Coverage: Oversight and management of team member schedules and open shift coverage
• Administrative Duties: Managing budgets, documentation, and communication with regulatory agencies and leadership

Education

Bachelor’s degree in a human services field +1 year of full‑time direct care experience with individuals with disabilities or adults age 65+

Associate degree in a human services field +2 years of full‑time direct care experience

Diploma in a human services field from an accredited postsecondary institution +3 years of full‑time direct care experience

OR a minimum of 50 hours of education/training in human services and disabilities +4 years of full‑time direct care experience under qualified supervision

Job description

The Designated Coordinator is responsible for coordinating service delivery, evaluating program quality, and ensuring compliance with regulations for people served under Minnesota Statute 245D. This role provides leadership and oversight in residential programs, supporting 4+ individuals and guiding direct support team members.

Annual Salary of $48,500

Shifts:

Although the hours for this position are primarily Monday-Friday, the expectation is that you will be available as needed for emergencies and to meet the needs of the program.

Designated Coordinator Qualifications:

In accordance with Minnesota Statute 245D.81 (subd. 1–5), the Designated Coordinator must meet one of the following education and experience pathways:

• Bachelor’s degree in a human services field + 1 year of full‑time direct care experience with individuals with disabilities or adults age 65+.
• Associate degree in a human services field + 2 years of full‑time direct care experience.
• Diploma in a human services field from an accredited postsecondary institution + 3 years of full‑time direct care experience.
• OR a minimum of 50 hours of education/training in human services and disabilities + 4 years of full‑time direct care experience under qualified supervision.

Job Summary:

In this role, you will assure each individual is provided guidance, encouragement, support, comfort, security, and safety through relationship building. You will advocate that each individual's health and wellness needs are met and that they are accomplishing their outcomes, hopes, and dreams by promoting independence in performing essential life skills. You will monitor and assure the administration of medication and medical treatments as prescribed by physicians. You will monitor and maintain each individual's plan and financial records per regulation and program policies and procedures.

Designated Coordinator Responsibilities:

This is an onsite program position providing direct oversight and support of team members and people supported. The scope of this position includes:

• Program Oversight: Direct responsibility for one or more residential homes serving 4+ individuals which includes but is not limited to ensuring healthy meal options, supply and grocery fulfillment, accounts payable processing, etc.
• Service Delivery: Ensure person-centered outcomes while safeguarding health and safety through effective coordination of support.
• Team Leadership: Guidance and supervision of direct support professionals, including training, coaching, and performance management.
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements, organizational policies, and regulatory standards.
• Collaboration: Partnering with behavioral analysts, therapists, medical professionals, and community stakeholders to align support.
• Direct Care: Providing a minimum of 16 scheduled hours in hands‑on support, with additional hours as needed to meet program requirements.
• Staffing and Shift Coverage: Oversight and management of team member schedules and open shift coverage.
• Administrative Duties: Managing budgets, documentation, and communication with regulatory agencies and organizational leadership.

Additional Requirements:

• Current CPR, First Aid, and Medication Administration certification (may be obtained after hire).\
• Training in supervisory skills, team building, and leadership.
• Valid driver’s license and satisfactory Motor Vehicle Record (MVR).

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

Qualifications

Behaviors

Preferred

Team Player

: Works well as a member of a group

Leader

: Inspires teammates to follow them

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Financial

: Inspired to perform well by monetary reimbursement

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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