Director, NextCruise Sales - Onboard Growth Leader

Royal Caribbean Group; Miami (FL); Vor Ort; USD 180.000 - 290.000; Vollzeit

Zusammenfassung

Royal Caribbean Group in Miami is seeking a dynamic Director, NextCruise Sales to lead a key revenue channel for the brand, guiding a team of 130 shipboard and shoreside staff to convert guest satisfaction into future bookings and loyalty. The role drives cross-channel sales strategies, partners with IT, Marketing, Loyalty and Operations, and presents initiatives to senior leaders.

It oversees about $600 million in annual future cruise sales and requires a proven record in large-scale programs

Qualifikationen

• Bachelor's degree required.
• 7-10 years of progressive sales, commercial, or revenue management experience.
• Minimum 5 years leading high-performing sales or revenue-generating teams.
• Demonstrated success managing large-scale projects and cross-functional business initiatives.
• Experience leading geographically dispersed teams in complex operating environments.
• Shipboard, hospitality, travel, cruise, or tourism industry experience preferred.

Aufgaben

• Develop and execute comprehensive sales strategies that maximize future cruise bookings, onboard conversions, and overall revenue performance across the fleet.
• Lead initiatives designed to increase guest retention and lifetime value through repeat vacation purchases and loyalty-driven sales programs.
• Establish sales goals, performance metrics, forecasting tools, and accountability structures that drive consistent achievement of revenue targets.
• Partner with Sales Analytics to identify trends, opportunities, risks, and market dynamics and translate insights into actionable business strategies.
• Drive awareness and adoption of the NextCruise program through onboard, digital, and cross-channel engagement initiatives.
• Support continued growth of the Royal ONE credit card application program through strategic sales, marketing, and operational enhancements.

Kenntnisse

Strategic leadership

Sales leadership

Revenue management

Project management

Cross-functional collaboration

Executive communication

Ausbildung

Bachelor's degree

Jobbeschreibung

Royal Caribbean Group in Miami is seeking a dynamic Director, NextCruise Sales to lead a key revenue channel for the brand, guiding a team of 130 shipboard and shoreside staff to convert guest satisfaction into future bookings and loyalty. The role drives cross-channel sales strategies, partners with IT, Marketing, Loyalty and Operations, and presents initiatives to senior leaders.

It oversees about $600 million in annual future cruise sales and requires a proven record in large-scale programs