Director, Multi-Site Transit Operations

Rtc Snv; Northern (KY); On-site; USD 85,000 - 120,000; Full time

Job summary

Keolis North America seeks an experienced Operations leader to oversee multi-site transit properties, ensuring safe, reliable service and contractual compliance. You will back Regional VP operations, support budgeting, and push for labor productivity and revenue optimization across assigned properties.

The role requires strong P&L awareness, leadership to drive action plans, and extensive collaboration with HR, Finance, Legal, IT, and field operations.

Qualifications

• Bachelor’s degree in Business, Transportation, or related field (or equivalent industry experience).
• Experience working with performance indicators, operational KPIs, and continuous improvement frameworks.
• Ability to discuss P&L performance in both financial and operational terms.
• Exposure to contract management and client-facing environments.
• Understanding of public transportation operations, regulatory expectations, and industry norms.

Responsibilities

• Directly oversee contracted transit properties as assigned, ensuring safe, reliable, and compliant service.
• Provide operational support to Regional VPs of Operations, acting as an extension of regional leadership.
• Support properties in developing annual budgets and monitoring financial performance.
• Assist GMs in achieving labor productivity, cost control, and revenue optimization goals.
• Support adherence to financial processes including payroll accuracy, receivables, payables, and month-end reporting.
• Monitor contractual compliance and assist in preparing for client reviews and audits.

Skills

Stakeholder management

Cross-functional collaboration

Written communication

Project management

Travel readiness

Microsoft Office

Staffing planning

Root cause analysis

Risk management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Keolis North America seeks an experienced Operations leader to oversee multi-site transit properties, ensuring safe, reliable service and contractual compliance. You will back Regional VP operations, support budgeting, and push for labor productivity and revenue optimization across assigned properties.

The role requires strong P&L awareness, leadership to drive action plans, and extensive collaboration with HR, Finance, Legal, IT, and field operations.