We are looking for a Director Martech Platform (Adobe) for our client with offices in Phoenix, AZ. This is a full-time, direct hire opportunity with a hybrid schedule.
This is a unique opportunity to deliver a marketing technology platform from the ground up leveraging best in class technology, well prepared enterprise data, and AI driven intelligence and automation at every level.
Candidates MUST have experience with AEP, Real-Time CDP and Journey Optimizer.
Key Responsibilities
- Define a multi-year Martech Platform roadmap aligned with our strategic vision to scale personalization use cases, establish a strong content-supply chain, and drive cross-channel content reuse, AI-driven automation, and data driven customer journey orchestration
- Manage a cross-function team responsible for the platform's technical architecture, integrations, data collection, data engineering, governance, and administration
- Build trusted, collaborative relationships with and serve as the primary technology liaison to Cybersecurity, GRC, Legal and Privacy on Martech matters
- Manage the Martech Platform budget — including software licensing, volume consumption controls, SI and managed services contracts, infrastructure, and team personnel costs; develop annual budget plans and maintain accountability for spend vs. plan
- Champion platform adoption across Marketing, eCommerce, and product engineering teams. Define what “good” adoption looks like and drive accountability to achieve it
Preferred Experience And Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience
- 10+ years of Martech, digital marketing technology, marketing operations, or digital experience platform roles, with a meaningful track record of technology platform implementation, strategy and leadership
- Deep, hands-on experience with the Adobe Experience Cloud ecosystem — specifically AEP, Real-Time CDP, AJO, CJA with Content Analytics, in addition to Adobe Experience Manager Sites and Assets, Dynamic Media, Adobe Target, and Workfront — gained through implementation or architecture ownership (not just tool usage)
- Deep understanding of identity resolution strategy — including cross-device identity stitching, identity namespace design, merge policy governance, and authenticated vs. unauthenticated profile management within AEP
- Solid understanding of data governance, privacy regulation (CCPA/GDPR), consent management, and the compliance obligations that apply to Martech data
- Demonstrated change management experience — designing enablement programs, driving adoption across diverse user groups, and measuring organizational readiness and platform utilization
- Experience managing complex SI partner and managed services relationships
- Experience architecting across applications, cloud platforms, APIs, integrations, data flows, identity, and security domains