Director, Market Research: Strategic Insights Leader

Travelers; Hartford (CT); On-site; USD 115,000 - 189,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Pension Plan

Paid Time Off

Job summary

Travelers seeks a Market Research Director to lead complex qualitative and quantitative research, informing strategic decisions and go-to-market strategies across the company. You will oversee projects from scoping to final reports, collaborating with cross-functional teams and guiding engagements as needed.

The ideal candidate has 8+ years in market research, 1+ year of leadership, a business/analytical degree (MBA or Master of Research preferred), and strong MS Office skills.

Qualifications

• 8+ years of market research experience or related field.
• 1+ year of leadership/management experience.
• Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology or comparable analytical degree.
• MBA, Master of Research, or other advanced degrees.
• Strong knowledge of Microsoft Office products.
• Demonstrated ability to communicate clearly to diverse audiences.
• Collaboration skills with vendors, partners, and leaders.
• Knowledge of business/insurance concepts and financial services/P&C experience.

Responsibilities

• Conduct and oversee complex qualitative and quantitative primary research projects from scoping to final report and presentation.
• Use diverse methodologies to translate findings into actionable insights for decision-making.
• Develop research deliverables including proposals, project plans, data specs and final reports; act as strategic consultant.
• Manage timelines and resources across multiple projects with minimal supervision.
• Assess data credibility and ensure quality standards are met.
• May serve as Engagement Lead or team member for one or more functions.
• Mentor staff and provide performance feedback as needed.

Skills

Market research

Leadership

Communication

Analysis

Team collaboration

Education

Bachelor’s degree in business/marketing/economics

MBA or Master of Research

Tools

Microsoft Office

Job description

Travelers seeks a Market Research Director to lead complex qualitative and quantitative research, informing strategic decisions and go-to-market strategies across the company. You will oversee projects from scoping to final reports, collaborating with cross-functional teams and guiding engagements as needed.

The ideal candidate has 8+ years in market research, 1+ year of leadership, a business/analytical degree (MBA or Master of Research preferred), and strong MS Office skills.