Director Market Research - Secondary

The Travelers Indemnity Company; Hartford (CT); On-site; USD 115,000 - 189,000; Full time

Benefits offered by this job

Health Insurance

Retirement: 401(k) match

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

The Travelers Indemnity Company in Hartford, CT is seeking a Market Research Director to lead complex research initiatives across the organization. You will drive strategic insights, inform go-to-market strategies, and collaborate with cross-functional teams to align projects with business objectives.

The role requires extensive market research experience, leadership capabilities, and strong analytical skills, with opportunities to guide engagements and mentor staff.

Qualifications

• 5+ years of market research or related experience.
• 1+ years of leadership/management experience.
• Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology or comparable analytical degree.
• MBA, Master of Research, or other advanced degrees.
• Strong knowledge of Microsoft Office products.
• Self-motivated with clear communication.
• Collaborates effectively with vendors, partners, and leaders.
• Knowledge of business and/or insurance concepts. Financial Services/P&C experience.
• Advanced skills in secondary research: market sizing, competitive intelligence, trends analysis, economic/financial analysis.
• Ability to analyze multiple data sets to derive insights.

Responsibilities

• Conduct and oversee complex secondary research projects using diverse sources.
• Synthesize findings into clear, actionable insights for decision-making.
• Develop research projects and deliverables with proposals, data specs, and reports; present findings to internal partners.
• Manage timelines and resources across multiple projects with minimal supervision.
• Assess data accuracy, credibility, and quality standards.
• Lead or participate in Engagement Team for one or more businesses or corporate functions.
• Coach and manage staff performance where applicable.
• Perform other duties as assigned.

Skills

Market research

Leadership

Communication

Data analysis

Collaboration

Business acumen

Education

Bachelor's degree in business or analytical field

MBA / Master of Research

Tools

Microsoft Office

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$114,700.00 - $189,200.00

Target Openings

1

What Is the Opportunity?

At Travelers, Market Researchers collaborate across the company to inform business decisions, drive winning go-to-market strategies and enable the business to capitalize on change. They provide strategic consulting and actionable insights; helping the business grow profitably, build the Travelers brand, and positively position the company in the marketplace. As a Market Research Director, you conduct and oversee complex research that analyzes and synthesizes internal and external data to identify market and industry opportunities, understand competitors’ actions, and monitor trends and their impacts to the business, today and tomorrow. You work collaboratively with cross-functional teams to ensure research projects are aligned with business objectives and provide valuable insights for decision-making. This role may have people leadership responsibilities.

What Will You Do?

• Conduct and oversee complex secondary research projects by leveraging numerous sources and methodologies, working with complex and sometimes conflicting datasets. Proactively recommend appropriate sources and/or methodologies to be used for each initiative.
• Use a wide range of methodologies and sources to synthesize research findings into clear and actionable insights to support business decision-making.
• Develop research projects and associated deliverables, including documentation such as proposals, project plans, data specs, and final reports; act as a strategic consultant and frequently presents findings to internal partners.
• Manage timelines and resources effectively across multiple projects, with minimal management support and oversight.
• Assess accuracy, credibility, and appropriateness of data while ensuring quality standards are met.
• May serve as an Engagement Lead or member of an Engagement Team for one or more businesses or corporate functions.
• This position may manage other staff, which would include responsibility for monitoring the work quality of the team and providing coaching and performance management for those staff members.
• Perform other duties assigned

What Will Our Ideal Candidate Have?

• 6 or more years of market research or related experience.
• 1 or more years of leadership/management experience.
• Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology or comparable analytical degree.
• MBA, Master of Research, or other advanced degrees.
• Strong knowledge of Microsoft Office products.
• Self-motivated.
• Demonstrated ability to communicate information clearly and effectively, demonstrating an understanding of the audience.
• Highly effective collaboration skills, including with vendors, business partners, and leaders.
• Strong ability to create and cultivate relationships and use them to inform business outcomes.
• Demonstrated knowledge of business and/or insurance concepts. Financial Services/P&C experience.
• Advanced knowledge of, and experience conducting, secondary research including:
  • Market sizing
  • Competitive Intelligence
  • Trends Analysis
  • Economic/Financial Analysis
• Advanced ability to analyze multiple, disparate data sets to derive conclusions and/or research recommendations.

What is a Must Have?

• 5 years of market research or related experience.

What Is in It for You?

• Health Insurance:Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.