Director, Maintenance Operations

Catholic Charities of the Archdiocese of Chicago; Calumet City (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago seeks a Director of Maintenance Operations to ensure oversights in daily maintenance and compliance for HUD-funded senior housing buildings. The role includes managing a large team, budget adherence, crisis management, and effective communication with various stakeholders.

Qualifications

• 5+ years in building facilities and supervisory experience preferred.
• 3 years in building facilities and supervisory experience minimum.
• Technical expertise in mechanical systems and strong leadership skills required.

Responsibilities

• Oversee daily maintenance operations and special projects for HUD-funded buildings.
• Ensure compliance with policies and manage performance evaluations of team members.
• Handle client and employee concerns efficiently during crises.

Skills

Leadership

Problem-solving

Crisis Management

Communication

Education

Bachelor's Degree

High School Diploma

Job description

Description

Director, Maintenance Operations

Catholic Charities of the Archdiocese of Chicago is seeking a dedicated and experienced Director of Maintenance Operations to oversee the daily maintenance operations and special projects of HUD-funded buildings within our Senior Housing services. This role is crucial in ensuring that all building and maintenance costs are within budget while maintaining high standards of safety and compliance, while providing leadership to a total staff of over 25 employees. Responsibilities Include:

Maintenance Operations & Budget Management:

Responsible for overseeing the daily maintenance operations and special projects of U.S. Department of Housing &Urban Development (HUD) -funded buildings that are owned, leased or managed by Catholic Charities of the Archdiocese of Chicago within Senior Housing services.

Ensure that all building and maintenance costs are within budget. Perform other duties as needed. Requires frequent travel between facilities.

Team Management:

Directly and indirectly supervises the work of maintenance and custodian workers by providing guidance, training, and support to ensure high performance and adherence to safety standards.

Conducting performance evaluations, providing feedback to team members.

Managing work schedules, addressing and resolving conflicts within the team, and participating in and making recruitment decisions.

Compliance & Recommendations:

Ensures compliance with all relevant policies, procedures, standards, and external requirements. Makes recommendations on any structural changes or modifications needed to ensure compliance with organizational/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies.

Prepares and successfully executes short and long-term plans for usage of space and capital improvements. In collaboration leadership, and in accordance with policies and procedures, receives and analyzes contractor bids and makes appropriate recommendations.

Complaint and Crisis Management:

Handle client and employee concerns and crisis situations with sensitivity and expedience, in consultation with leadership and appropriate partners. Responsible for handling and/or coordinating services to resolve any maintenance-related emergencies, as needed.

Mechanical Systems and Emergency Handling: Responsible for handling and/or coordinating services to resolve any maintenance-related emergencies, as needed.

Manage and repair mechanical systems and related equipment, and coordinate services to resolve maintenance-related emergencies. Manages and makes repairs to the different mechanical systems and related equipment that control water, heating/cooling, and air.

Other duties as assigned

Physical Requirements:

X Kneel and move from sitting, bending, kneeling or standing multiple times a day. Push and pull objects up to 50 pounds

X Climb up and down up to 7 flights of stairs at a time

X Lift up to 50 pounds

X Additional Requirements: Job duties may need to be performed outdoors in varying weather conditions. Must be able to reach in all directions and climb a ladder, when needed.

Other Requirements:

X Background check, including any program specific requirements

Physical examination

Drug Testing

TB Testing

X Driver's License and reliable transportation Agency-specified automobile insurance

X May be required to work outside of regularly scheduled work hours to address and resolve building-related emergencies, as needed.

Immediate Supervisor: Senior Director, Facilities

Directly Supervises: Multi-Building Maintenance Associates

Indirectly Supervises: WIC Maintenance Operations Dept Staff

Education and Experience Requirements:

Relevant Education

Preferred: Bachelor's Degree

Minimum: High School

Relevant Experience

Preferred: 5+ years in building facilities and 5+ years supervisory experience

Minimum: 3 years in building facilities and 3 years supervisory experience

Proven experience in maintenance operations, preferably within a housing services context desired

Strong leadership and supervisory skills required

Excellent problem-solving and crisis management abilities.

Technical expertise in mechanical systems and related equipment.

Strong communication and interpersonal skills

Certification/Licensure

Preferred: Related technical Certificate or License

Minimum: N/A