Director, Luxury Property Operations & Concierge

Confidential; New York (NY); On-site; USD 180,000 - 300,000; Full time

Job summary

Confidential, a private UHNW family office in New York City, is seeking a Director Of Property Operations to oversee residences, commercial properties, and personal services. This is a hands-on, concierge-level role for someone who excels at managing details and driving tasks to completion.

Based in NYC with occasional travel, you will supervise housekeeping, maintenance, renovations, and vendor coordination, while delivering travel planning, scheduling, and household logistics for the principal

Qualifications

• 10+ years in estate management or family office operations.
• Experience overseeing multiple properties and renovations.
• Strong organizational skills across locations and vendors.
• Meticulous attention to detail and execution.
• Polished written and verbal communication; reporting.
• Proven ability to lead household, facilities and executive staff.
• Absolute discretion and commitment to confidentiality.

Responsibilities

• Oversee care and operation of multiple residences and commercial properties across locations, including housekeeping, maintenance and upkeep.
• Manage renovation and construction projects with timelines, site visits, punch lists and vendor management.
• Deliver concierge-level personal services for the principal and family, including travel, scheduling, logistics and culinary services.
• Serve as the key point of contact between the principal and staff, ensuring clear communication and high-quality follow-through.

Skills

Estate management

Family office ops

Luxury hospitality

Organizational skills

Attention to detail

Communication skills

Staff leadership

Confidentiality

Job description

Confidential, a private UHNW family office in New York City, is seeking a Director Of Property Operations to oversee residences, commercial properties, and personal services. This is a hands-on, concierge-level role for someone who excels at managing details and driving tasks to completion.

Based in NYC with occasional travel, you will supervise housekeeping, maintenance, renovations, and vendor coordination, while delivering travel planning, scheduling, and household logistics for the principal