Director, Logistics & Customer Experience

Nature's Bakery; Salt Lake City (UT); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A leading food company in Salt Lake City is seeking a Director of Logistics & Customer Operations. This role is responsible for managing logistics and customer operations to ensure seamless order fulfillment and delivery. The ideal candidate will have over 8 years of experience in logistics and customer service, with strong leadership skills. The company offers benefits including medical and vision insurance, a 401(k), and parental leave. This is a full-time position requiring up to 20% travel.

Qualifications

• 8+ years of experience in operations, logistics, or supply chain management.
• At least 3 years in a leadership role.
• Strong understanding of transportation and warehousing.

Responsibilities

• Lead logistics operations and manage customer service processes.
• Oversee order management and fulfillment strategies.
• Drive continuous improvement initiatives.

Skills

Logistics management

Customer service

Team leadership

Strategic thinking

Problem solving

Education

Bachelor's degree in Business or related field

Master's degree (preferred)

Tools

ERP systems

Logistics software

Data analysis tools

Job description

A leading food company in Salt Lake City is seeking a Director of Logistics & Customer Operations. This role is responsible for managing logistics and customer operations to ensure seamless order fulfillment and delivery. The ideal candidate will have over 8 years of experience in logistics and customer service, with strong leadership skills. The company offers benefits including medical and vision insurance, a 401(k), and parental leave. This is a full-time position requiring up to 20% travel.