Director, Learning & Development — Enterprise Leadership

AKAM; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Healthcare options

Retirement program

Paid time off

11 paid holidays

Educational reimbursement

Transportation discount

Service awards

Performance awards

Social/recreational activities

Job summary

AKAM is seeking a Director of Learning & Development to advance the enterprise learning strategy and build capabilities across a distributed workforce.

You will translate business priorities into scalable learning solutions, lead enterprise initiatives, and collaborate with Operations, HR, Finance, Technology and other functions.

The role requires executive communication, stakeholder management, and a track record in leadership development and instructional design.

Qualifications

• Bachelor’s degree in Learning & Development or related field; equivalent relevant experience considered.
• 5+ years of progressive experience in learning and development, talent development, organizational effectiveness, leadership development, or a related discipline.
• 3+ years of experience leading learning professionals, teams, or significant cross‑functional initiatives.
• Demonstrated experience designing and implementing learning initiatives across a multi-site or distributed organization.
• Strong knowledge of leadership development, adult learning, instructional design, facilitation, manager enablement, and performance consulting.
• Strong business acumen with the ability to connect learning initiatives to talent, operational, and business outcomes.
• Experience with learning technology, analytics, vendors, and data-informed decision‑making.
• Excellent executive communication, influence, stakeholder management, and presentation skills.
• Ability to operate strategically while driving disciplined execution in a fast‑moving environment.
• Experience in property management, real estate services, hospitality, or another people‑intensive service organization preferred.
• English/Spanish bilingual proficiency preferred.
• Regular travel may be required to AKAM offices, managed communities, training locations, and leadership meetings.

Responsibilities

• Translate enterprise priorities into a focused L&D roadmap and actionable plans.
• Lead strategic L&D initiatives from design through implementation, adoption, and measurement.
• Consult with business and functional leaders to identify capability and performance gaps and recommend effective solutions.
• Balance enterprise consistency with the needs of regions, functions, and frontline teams.
• Lead programs that strengthen manager and leadership capabilities, including coaching, feedback, accountability, decision‑making, business acumen, and service excellence.
• Equip managers with tools and resources to reinforce learning and develop employees on the job.
• Oversee onboarding, role‑based learning, leadership development, compliance, and professional development.
• Establish standards for high‑quality, practical, and engaging learning experiences.
• Partner across Operations, Human Resources, Finance, Technology, and other functions to deliver enterprise initiatives.
• Serve as a trusted advisor and extension of the VP, L&D with senior leaders and key stakeholders.
• Support organizational change through effective communication, stakeholder engagement, and practical reinforcement.

Skills

Leadership development

Adult learning

Instructional design

Facilitation

Manager enablement

Performance consulting

Executive communication

Stakeholder management

Presentation skills

Strategic thinking

Education

Bachelor's degree in Learning & Development

Tools

Learning management systems

Analytics tools

Job description

AKAM is seeking a Director of Learning & Development to advance the enterprise learning strategy and build capabilities across a distributed workforce.

You will translate business priorities into scalable learning solutions, lead enterprise initiatives, and collaborate with Operations, HR, Finance, Technology and other functions.

The role requires executive communication, stakeholder management, and a track record in leadership development and instructional design.