Director, Learning Delivery Systems

OpenArc, LLC.; Washington (District of Columbia); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Job summary

OpenArc seeks a Director, Learning Delivery Systems to architect and lead our learning platforms for a major national program. You will own the technical roadmap, ensure scalable, secure, accessible systems, and guide cloud-native LMS design on AWS across multiple business lines.

You will oversee complex migrations, manage vendor work, and drive API, IAM/SSO, CRM integrations and analytics to deliver delightful user experiences for thousands of learners.

Qualifications

• Experience delivering and/or leading enterprise software products or SaaS platforms.
• Governance across the full SDLC including requirements, design reviews, QA/UAT, release, and operations.
• Proven success migrating complex platforms while maintaining service continuity.
• Oversight for integrated platforms (APIs, SSO/IAM, CRM, data/analytics).
• Ensuring accessibility, privacy and security requirements for user-facing platforms.
• Hands-on software development and cloud-based platform delivery experience.
• Built/design-led experience for at least one custom LMS from architecture to deployment.
• Deep knowledge of SCORM, xAPI/Tin Can, LTI, AICC and how they map to platforms.

Responsibilities

• Design the software architecture for a cloud-native LMS on AWS.
• Direct vendor work, review designs, and enforce architectural standards.
• Make decisions on system design, e-learning standards, APIs and security patterns.
• Lead a legacy-to-modern migration while keeping thousands of learners online.
• Serve as solutions architect for learning platforms, focusing on scale, security and UX.
• Establish and maintain a multi-year technology roadmap aligned to strategy.
• Guide build-versus-buy decisions, API strategy, identity management, data flows and cost.

Skills

Solutions architecture

LMS design

AWS cloud

APIs

SSO/IAM

Data analytics

Accessibility

SDLC governance

e-learning standards

Vendor management

Team leadership

Security

Job description

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Director, Learning Delivery Systems to join our client’s organization and contribute to their ongoing success.

Job summary

As the Director, Learning Delivery Systems, you will be the primary solutions architect and technology leader for the learning platforms that power the National Council’s programs - including our flagship MHFA program. You will own the technical strategy and multi-year roadmap for the systems that enable the delivery, administration, and evaluation of learning experiences across the organization, ensuring they are scalable, secure, accessible, and delightful to use.

Responsibilities:

• Designing the software architecture of a cloud-native LMS on AWS, not just managing or configuring one
• Evaluating and directing vendor-delivered technical work, including reviewing application designs and holding development teams accountable to architectural standards
• Making consequential decisions about system design, e-learning standards implementation, API architecture, and data and security patterns
• Leading a team through a complex legacy-to-modern platform migration while maintaining continuity for thousands of active learners
• Serve as solutions architect for the organization’s learning delivery platforms, ensuring scalability, security, accessibility, performance, and strong user experiences.
• Establish and maintain a multi-year technology roadmap for learning delivery systems, aligned to organizational strategy and the needs of multiple business lines.
• Guide architecture decisions for cloud-based and integrated learning platforms, including build-versus-buy analysis, APIs, identity/access management, CRM integration, data flows, analytics, security, scalability, reliability, maintainability, and cost considerations.

Requirements:

• Experience delivering and/or technically leading enterprise software products, digital platforms, or SaaS-based ecosystems.
• Experience leading platform delivery governance across the full SDLC, including requirements definition, solution design review, QA/UAT, release/change management, and operational readiness.
• Track record of leading complex platform migrations while maintaining continuity of service.
• Experience providing solutions architecture oversight for complex, integrated platforms (e.g., APIs, SSO/IAM, CRM, data/analytics).
• Experience ensuring user-facing platforms meet accessibility and privacy/security requirements.
• Demonstrated hands-on experience with software development, application delivery, and systems integration. Experience working directly with or leading development teams on cloud-based platforms, not only administering or configuring them.
• Experience designing and leading the ground-up build of at least one custom LMS or learning platform from architecture through deployment.
• Deep working knowledge of e-learning standards (SCORM, xAPI/Tin Can, LTI, AICC) as implemented in software, including how these standards are built into a platform.

At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities.

As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.

OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.