Director Learning and Development

Orange County's Credit Union; Santa Ana (CA); Hybrid; USD 130,000 - 160,000; Full time

Job summary

An established industry player is seeking a visionary leader to drive strategic growth through innovative learning and development programs. This role involves enhancing member service and operational efficiencies while fostering a cohesive approach within the organization. The ideal candidate will be responsible for mentoring a high-performing team, developing annual goals, and staying ahead of industry trends. Join a mission-driven organization that values people over profits, offering a hybrid work model and opportunities for community impact while advancing your career.

Benefits

401(k) with employer contribution

Annual discretionary bonuses

Health & Wellness benefits

18 vacation days per year

Paid holidays

Qualifications

• 7-10 years managing HR and learning functions, preferably in financial services.
• Proven experience in curriculum design and adult learning principles.

Responsibilities

• Develop and implement learning and development initiatives for staff.
• Mentor and lead a high-performing team focused on business development.

Skills

Leadership

Curriculum Design

Adult Learning Principles

Human Resources Management

Organizational Development

Education

Bachelor's Degree in Human Resources Management

Additional Professional Training/Certification

Job description

Santa Ana, CA (Hybrid: Tues-Thurs in Office, Mon & Fri Remote)

At Orange County’s Credit Union, we don’t just provide financial services—we build lasting relationships and strengthen our community. With over 85 years of success, $2.5+ billion in assets, and 140,000+ members, we are proud to be a financial partner that puts people first. Our commitment to workplace excellence has earned us the Peter Barron Stark Award for highest associate satisfaction, and we’re looking for a visionary leader to join our team and drive strategic growth.

About the Role:

Drives the organization’s learning and development programs with some direction, providing leadership and expertise to elevate performance levels by developing, managing, and implementing credit union-wide learning and development initiatives to enhance member service and operational efficiencies. The Director, Learning & Development serves as the expert resource regarding methodologies, assessments, and measurement tools to ensure a well-trained and knowledgeable staff, supporting the credit union’s growth and stability to meet its strategic objectives. Works closely with the Senior Manager, Human Resources to create a cohesive approach towards excellence in both Learning and Development and Human Resources, fostering a synergistic environment for the entire Associate Experience team. Must have working knowledge of HR principles and legalities to drive a unified team and company initiatives, improving our culture. Interfaces with all associates in a high-energy, enthusiastic, positive, and professional manner.

Scope:

Develops, implements, and supervises the Credit Union’s Learning Organization culture through various training and incentive programs. Ensures a well-rounded curriculum of leadership excellence, service, operational, technical, sales, and professional development. Drives leadership programs that address the needs of leaders at all levels and creates pathways for high potentials. Collaborates with teams to establish leadership core competencies across HR and learning and development functions.

Leadership & Strategic Oversight:

• Mentor and lead a high-performing team focused on business development and outreach.
• Develop annual goals, budgets, and KPIs for affinity partnerships and community engagement programs.
• Stay ahead of industry trends and market opportunities to refine and enhance our business development strategy.
• Provide regular updates to the executive team and board on growth initiatives and impact.

What We’re Looking For:

• Bachelor's degree in Human Resources Management, Organizational Development, Instructional Design, or related field, or equivalent experience.
• Additional professional training/certification is a plus.
• MBTI and other evaluation certifications are a plus.
• 7-10 years managing a human resource and learning function, preferably in financial services, though not required.
• Proven experience in curriculum design and adult learning principles.
• Industry affiliations supporting relevant training practices.

Why Join Us?

• Be part of a mission-driven organization that values people over profits.
• Enjoy a hybrid work model (Tues-Thurs in office, Mon & Fri remote).
• Work alongside a passionate team in an award-winning workplace.
• Make a real community impact while advancing your career.

Monetary Growth:

• Final offers based on qualifications, experience, and internal equity. The salary range for the Director of Learning and Development role is $130,000 to $160,000 annually.
• 401(k) with a 3% employer contribution and a dollar-for-dollar match of up to 5%.
• Annual discretionary bonuses and merit increases.
• Health & Wellness benefits from day one, including Anthem HMO or PPO, Delta Dental, and Unum products.

Time Off:

• 18 vacation days per year, increasing to 21 days on your 5-year anniversary.
• 7 sick days per year.
• Paid holidays.

We perform thorough background and credit checks. EOE.