Director, Key Accounts & Growth Strategy

Central Garden & Pet; Michigan; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Health Coverage

401(k) with Employer Match

Paid Parental Leave

Education Assistance & Professional Dé

Career Advancement Opportunities

Employee Recognition Programs

Employee Assistance Program (EAP)

Discounts on phones, gyms, and more

Job summary

Central Home Brands is seeking a Director of Sales Operations to lead strategic growth across key national retail accounts, including The Home Depot and Costco. Based in Bingham Farms, MI, this leader will own revenue, drive commercial strategy, and manage executive-level customer relationships.

The role requires a data-driven, cross-functional leader with a track record of growing large retail accounts and delivering profitable growth in a fast-paced consumer products environment.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 8–12+ years in retailer sales, commercial strategy, or key account management.
• Proven experience managing large retail customers (e.g., Home Depot, Costco).
• Strong commercial acumen with ownership of revenue and margin.
• Experience in pricing strategy, go-to-market planning, and business development.

Responsibilities

• Own P&L (revenue, volume, margin, and trade spend) for key omnichannel retail accounts.
• Develop quarterly and multi-year account growth strategies aligned to company growth objectives.
• Identify whitespace opportunities and drive category expansion.
• Serve as the primary relationship owner for senior customer stakeholders.
• Lead negotiations for contracts, pricing, trade terms, and promotional programs.
• Lead trade investment strategy and ROI optimization, including scenario planning and performance tracking.
• Plan and drive go-to-market strategies for all relevant channels.
• Partner with Marketing and Product teams to align on customer needs and innovation.
• Own the monthly commercial forecast and pipeline performance.
• Analyze sales performance to identify trends, gaps, and growth opportunities.
• Deliver actionable insights to improve forecasting accuracy and business decisions.

Skills

Strategic leader

Retail account management

Data-driven

Cross-functional collaborate

Executive negotiation

Education

Bachelor’s degree in Business/Marketing or related field

Tools

Excel

PowerPoint

Job description

Central Home Brands is seeking a Director of Sales Operations to lead strategic growth across key national retail accounts, including The Home Depot and Costco. Based in Bingham Farms, MI, this leader will own revenue, drive commercial strategy, and manage executive-level customer relationships.

The role requires a data-driven, cross-functional leader with a track record of growing large retail accounts and delivering profitable growth in a fast-paced consumer products environment.