Director, IT Delivery & Transformation (Agile/AI)

Blue Cross of Idaho

Carmel (IN)

On-site

USD 153,000 - 230,000

Full time

10 days ago

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Benefits offered by this job

Medical/dental/vision insurance

401(k) matching

Paid holidays

Paid time off

Adoption assistance program

Paid family leave

Job summary

Blue Cross of Idaho seeks a Director IT Delivery to shape strategy and execution for Business Service Delivery at our Meridian, Idaho headquarters. You will translate enterprise goals into actionable roadmaps, align processes across Healthcare Operations, Grievance and Appeals, Membership/Billing and EDI, and drive Agile and SAFe practices to boost efficiency and outcomes.

You will mentor leaders, build partnerships, manage budgets and governance, and champion responsible AI to improve delivery

Qualifications

Bachelor’s Degree or equivalent work experience.
10+ years of leadership experience in health IT delivery.
Knowledge of Federal and State health insurance regulations, facets business processes, EDI transactions.
Experience with Agile delivery methodologies (SAFe or similar).
Understanding of AI-enabled delivery improvements and governance.

Responsibilities

Designs and implements focused delivery strategies with senior leadership.
Translates strategy into actionable roadmaps, priorities and operating plans.
Establishes delivery governance using Agile/SAFe frameworks to improve transparency and execution.
Leads capacity planning and prioritization across initiatives.
Champions responsible AI enablement to improve delivery and outcomes.
Builds partnerships across business and technology teams to align expectations and deliver outcomes.
Manages budgets, governance, and staff development.