Director, Internal Process Control – Surgical Services

Jobtailor; Murray (UT); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking an executive leader to oversee the Internal Process Control team within Surgical Services in Utah. The role drives policy adoption, quality and safety initiatives, and cross-department standardization to ensure compliant, efficient operations.

The ideal candidate will have a clinical degree and 5+ years in surgical services, with proven leadership across multi-disciplinary teams and a track record of improving regulatory and financial outcomes.

Qualifications

• Bachelor’s degree in a clinical discipline from an accredited institution; degree verification required.
• Five (5) years’ experience in a Surgical Services area.
• Demonstrated understanding of surgical and procedural related policies, procedures, and guidelines.
• Strong knowledge of regulatory and compliance requirements, including tissue and implant management and related regulations.
• Demonstrated leadership experience, including leading teams, initiatives, or organizational change efforts.
• Experience driving clinical, operational, regulatory, and financial outcomes through collaboration with leaders, physicians, caregivers, and stakeholders across multiple levels of the organization.
• Preferably based within Intermountain market areas: Utah, Idaho, Nevada, Montana, or Colorado; Utah preferably in the Salt Lake area.

Responsibilities

• Provide leadership, strategic direction, and operational oversight for the Internal Process Control team within Surgical Services.
• Ensure consistent implementation of surgical and procedural care processes for scheduling, billing, revenue capture, data and analytics, tissue and regulated tracking, policies, procedures, guidelines, and regulatory requirements.
• Identify and communicate instances where policy does not align with practice and ensure corrective action plans are developed and implemented.
• Identify best practices and ensure communication and adoption across Operating Room, Same-Day Surgery/Post-Recovery, PACU, Sterile Processing, Anesthesia, and Endoscopy departments.
• Coordinate and implement KPI, quality, and patient safety initiatives.
• Collaborate across teams to achieve annual goals and performance targets.
• Establish system-wide quality and safety strategies with executive leadership.
• Oversee scheduling, billing, and operational support functions for standardized processes and operational efficiency.
• Partner with Revenue Integrity and operational leaders to optimize revenue capture, charge integrity, supply utilization, and financial performance.
• Develop and lead a compliance program covering federal, state, accreditation, and organizational requirements.
• Lead strategic priorities, organizational goals, and transformational initiatives for Surgical Services.
• Establish governance structures and implement evidence-based best practices, standardization, innovation, and continuous improvement.
• Partner with education, quality, and operational teams to implement and sustain policy, practice, and operational changes.
• Provide leadership, direction, and support to assigned team members.
• Report directly to the AVP of Surgical Services

Skills

Leadership

Regulatory Compliance

Operational Efficiency

Data Analytics

Quality and Safety Initiatives

Education

Bachelor’s Degree in Clinical Discipline

Tools

KPI Development

Revenue Capture

Compliance Program Development

Financial Performance Optimization

Job description

• Provide leadership, strategic direction, and operational oversight for the Internal Process Control team within Surgical Services
• Ensure consistent implementation of surgical and procedural care processes for scheduling, billing, revenue capture, data and analytics, tissue and regulated tracking, policies, procedures, guidelines, and regulatory requirements
• Identify and communicate instances where policy does not align with practice and ensure corrective action plans are developed and implemented
• Identify best practices and ensure communication and adoption across Operating Room, Same-Day Surgery/Post-Recovery, PACU, Sterile Processing, Anesthesia, and Endoscopy departments
• Coordinate and implement KPI, quality, and patient safety initiatives
• Collaborate across teams to achieve annual goals and performance targets
• Establish system-wide quality and safety strategies with executive leadership
• Oversee scheduling, billing, and operational support functions for standardized processes and operational efficiency
• Partner with Revenue Integrity and operational leaders to optimize revenue capture, charge integrity, supply utilization, and financial performance
• Develop and lead a compliance program covering federal, state, accreditation, and organizational requirements
• Lead strategic priorities, organizational goals, and transformational initiatives for Surgical Services
• Establish governance structures and implement evidence-based best practices, standardization, innovation, and continuous improvement
• Partner with education, quality, and operational teams to implement and sustain policy, practice, and operational changes
• Provide leadership, direction, and support to assigned team members
• Report directly to the AVP of Surgical Services

Requirements

• Bachelor’s degree in clinical discipline from an accredited institution; degree verification required
• Five (5) years’ experience in a Surgical Services area
• Demonstrated understanding of surgical and procedural related policies, procedures, and guidelines
• Strong knowledge of regulatory and compliance requirements, including tissue and implant management and related regulations
• Demonstrated leadership experience, including leading teams, initiatives, or organizational change efforts
• Experience driving clinical, operational, regulatory, and financial outcomes through collaboration with leaders, physicians, caregivers, and stakeholders across multiple levels of the organization
• Preferably based within Intermountain market areas: Utah, Idaho, Nevada, Montana, or Colorado; Utah preferably in the Salt Lake area
• Ongoing ability to see and read information, documents, monitors, equipment, and supplies
• Ability to verbally communicate and hear and understand spoken information, needs, and issues quickly and accurately
• Manual dexterity to manipulate complex and delicate equipment with precision and accuracy
• Frequent computer use for typing and accessing information
• Ability to meet clinical or patient-care physical requirements when rounding or auditing in clinical environments
• For roles requiring driving, ability to drive a vehicle and observe signs, traffic signals, and other vehicles

Core Competencies

Demonstrates expertise in surgical services management, including leadership in operational oversight, compliance program development, and implementation of best practices. Proven ability to drive clinical, operational, regulatory, and financial outcomes through collaboration and strategic direction.

Highest-signal resume keywords

• Surgical Services Management
• Regulatory Compliance
• Leadership Experience
• Operational Efficiency
• Quality and Safety Initiatives

Hard Skills

• Surgical Policies
• Procedural Guidelines
• Data Analytics
• Revenue Capture
• KPI Development
• Compliance Program Development
• Operational Support Functions
• Financial Performance Optimization
• Best Practices Implementation
• Continuous Improvement

Soft Skills

• Leadership
• Collaboration
• Communication
• Problem-Solving
• Team Support

Certifications & Qualifications

• Bachelor’s Degree in Clinical Discipline

Industry Keywords

• Surgical Services
• Tissue Management
• Accreditation Requirements
• Patient Safety
• Operational Oversight