Director, Internal Field Ops & Automation Platform

Flock Safety; United States; On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

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Job summary

Flock Safety is seeking a senior product leader to own the internal field operations software suite, directing strategy for deployments, installers, permitting workflows, and automation. You will lead a team of Product Managers, partner with Operations and Engineering to translate real-world bottlenecks into scalable, impact-driven features, and embed intelligent automation in field processes.

This role centers on execution, architecture decisions, and delivering tools that improve speed,

Qualifications

• Proven track record leading product managers and owning internal tools, operational systems, or technical platform products.
• Practical capability to redesign complex workflows and deploy automation to improve operational scale and execution quality.
• Strong product judgment with the ability to navigate high-dependency environments and build trust with executive operational stakeholders.
• Experience engaging in technical tradeoff discussions and system architecture reasoning alongside Engineering, AI, and Data Science teams.
• Demonstrated capability to grow high-performing product management teams while staying grounded in execution details.

Responsibilities

• Lead product strategy and execution for the internal software suite powering field deployment, camera installations, and permitting workflows.
• Direct a team of Product Managers responsible for internal operational tooling, guiding portfolio-level tradeoffs and roadmap decisions.
• Partner with Operations executives to translate field deployment bottlenecks into scalable software capabilities, workflow optimizations, and practical AI automation.
• Collaborate with Engineering, AI/Data Science, and Applications teams to embed intelligent automation directly into installer and permitting systems.
• Establish clear product engagement frameworks across implementation, delivery, customer, and supportability product lanes.

Job description

Flock Safety is seeking a senior product leader to own the internal field operations software suite, directing strategy for deployments, installers, permitting workflows, and automation. You will lead a team of Product Managers, partner with Operations and Engineering to translate real-world bottlenecks into scalable, impact-driven features, and embed intelligent automation in field processes.

This role centers on execution, architecture decisions, and delivering tools that improve speed,