Director, Field Operations Platform & Automation

Flock; United States; On-site; USD 200,000 - 250,000; Full time

Job summary

Flock is seeking a leader to own the internal field operations product suite, driving strategy for installer tooling, permitting workflows, and automation.

You'll guide a team of Product Managers, collaborate with Operations, Engineering, AI/Data Science to build scalable software that reduces field friction and accelerates deployments nationwide. Location preferences include Atlanta or Boston, with remote options available.

Qualifications

• Proven track record leading product managers and owning internal tools, operational systems, or technical platform products.
• Ability to redesign complex workflows and deploy automation to improve scale and execution.
• Strong product judgment navigating high-dependency environments with executives.

Responsibilities

• Lead product strategy and execution for the internal software suite powering field deployment, camera installations, and permitting workflows.
• Direct a team of Product Managers responsible for internal operational tooling, guiding portfolio-level tradeoffs and roadmap decisions.
• Partner with Operations executives to translate field deployment bottlenecks into scalable software capabilities, workflow optimizations, and practical AI automation.
• Collaborate with Engineering, AI/Data Science, and Applications teams to embed intelligent automation directly into installer and permitting systems.
• Establish clear product engagement frameworks across implementation, delivery, customer, and supportability product lanes.

Skills

Product leadership

Internal tools

Technical tradeoffs

System architecture

Automation design

Job description

Flock is seeking a leader to own the internal field operations product suite, driving strategy for installer tooling, permitting workflows, and automation.

You'll guide a team of Product Managers, collaborate with Operations, Engineering, AI/Data Science to build scalable software that reduces field friction and accelerates deployments nationwide. Location preferences include Atlanta or Boston, with remote options available.