Robotics Field Operations Manager

FieldAI; Irvine (CA); On-site; USD 145,000 - 165,000; Full time

Job summary

Field AI is seeking a Manager, Field Operations in the Industrials vertical to lead and scale our growing team of Field Applications Engineers. This role oversees deployments from planning through execution, shaping strategy, and building global operating capabilities to support rapid growth.

You will partner with Product, Engineering, Program Management, Sales, Solutions, and Customer Success to align initiatives across the customer lifecycle, establish standards for safety, quality, and

Qualifications

• Bachelor’s degree in robotics, engineering, CS or equivalent.
• Significant experience in field applications engineering or robotics deployment.
• Proven ability to lead distributed technical teams.
• Experience scaling field operations across multiple customers or regions.
• Willingness to travel domestically and internationally.

Responsibilities

• Lead, coach, and develop a team of Field Applications Engineers responsible for deploying and supporting Field AI’s technology at customer sites.
• Scale the Field Applications Engineering organization to support an expanding portfolio of customers, robotic platforms, applications, and geographic regions.
• Establish clear team roles, performance expectations, career paths, training programs, and technical competency standards.
• Recruit, onboard, and develop new Field Applications Engineers as the organization grows globally.
• Plan staffing and allocate field engineering resources across customer deployments, demonstrations, pilots, and production programs.
• Ensure deployments are properly scoped, staffed, documented, and prepared before teams arrive at customer sites.
• Develop repeatable processes, playbooks, tools, and operating standards for deployment readiness, commissioning, testing, troubleshooting, customer acceptance, and ongoing support.
• Partner with customers to understand their workflows, technical environments, operational requirements, safety standards, and success criteria.
• Serve as an escalation point for complex technical, operational, and customer-facing issues during deployments.
• Work closely with Product, Engineering, Program Management, Sales, Solutions, and Customer Success teams to ensure alignment throughout the customer lifecycle.
• Create effective feedback loops between field teams and product development teams, translating deployment insights into actionable product and engineering priorities.
• Track and improve key operational metrics, including deployment readiness, time to commissioning, system performance, issue resolution, customer satisfaction, and team utilization.
• Promote a strong culture of safety, accountability, technical excellence, professionalism, and continuous improvement.
• Develop a global operating model that accounts for regional hiring, travel, training, logistics, customer support, and local operating requirements.
• Represent Field AI professionally with customer engineers, site leaders, executives, technology partners, and other stakeholders.
• Maintain sufficient hands‑on familiarity with Field AI’s technology and deployment processes to provide credible technical guidance and leadership in the field.
• Travel to customer locations as needed to support critical deployments, coach team members, and strengthen customer relationships.

Skills

Leadership

Field operations

Robotics deployment

Program management

Communication

Travel readiness

Education

Bachelor’s degree in robotics/engineering/CS

Tools

Linux

Networking

System diagnostics

Job description

Field AI is seeking a Manager, Field Operations in the Industrials vertical to lead and scale our growing team of Field Applications Engineers. This role oversees deployments from planning through execution, shaping strategy, and building global operating capabilities to support rapid growth.

You will partner with Product, Engineering, Program Management, Sales, Solutions, and Customer Success to align initiatives across the customer lifecycle, establish standards for safety, quality, and