Director, Integrated Programs & Impact

Latino Community Development Agency; Oklahoma City (OK); On-site; USD 85,000 - 110,000; Full time

Job summary

LCDA in Oklahoma City seeks a Director of Program Integration and Impact to lead key community programs and drive data-informed decision making. This role will structure goals, reporting, and cross-functional coordination to advance LCDA’s mission and service delivery model.

The position emphasizes program leadership, data collection and analysis, and the development of a robust resource navigation system to connect clients with services and external partners.

Qualifications

• Bachelor’s degree in social work, public administration, nonprofit management, business administration, public health, data analytics, community development, or a related field.
• Minimum of five years of experience in nonprofit programs, social services, community engagement, program management, data analysis, or a related field.
• Bilingual English/Spanish required, including the ability to speak, read, and write professionally in both languages.
• Experience supervising staff, managing programs, and building systems or processes.
• Strong understanding of community-based services, client navigation, referrals, and case coordination.
• Demonstrated ability to collect, organize, analyze, and present program data.
• Experience creating reports, charts, dashboards, or data summaries for leadership, funders, boards, or internal teams.

Responsibilities

• Lead assigned LCDA programs, including Latino Clubs, senior programs, and other community-based or cross-functional initiatives.
• Develop clear goals, workplans, expectations, and reporting structures for assigned programs.
• Ensure assigned programs are aligned with LCDA’s mission, strategic plan, values, and integrated service delivery model.
• Support program staff with planning, supervision, problem-solving, accountability, and professional development.
• Identify opportunities to strengthen, expand, restructure, or improve assigned programs based on community need, funding, staffing, and impact.
• Ensure programs are culturally responsive, client-centered, and accessible to Latino families and the broader community LCDA serves.
• Lead the development and implementation of LCDA’s Resource Coordinator Team.
• Design a clear process for connecting clients and families to internal LCDA services and external community resources.
• Develop a methodical follow-up and follow-through system to ensure clients are supported beyond the initial referral.
• Create referral tracking systems, service navigation workflows, documentation standards, and accountability measures.
• Establish warm handoff procedures between LCDA departments and external partner agencies.
• Train and support Resource Coordinators on client engagement, documentation, follow-up expectations, trauma-informed service navigation, and culturally responsive service delivery.
• Monitor the effectiveness of the resource coordination process and recommend improvements as needed.
• Collect, organize, and analyze program data from all LCDA departments.
• Support the development of reports, dashboards, charts, and summaries that evaluate program performance and client impact.
• Work with department leaders to identify key performance indicators, outputs, outcomes, service trends, and areas for improvement.
• Help LCDA move toward a more deliberate and systematic approach to program evaluation.
• Assist leadership in understanding program reach, client outcomes, cost, efficiency, impact, and return on investment.
• Prepare data summaries for internal leadership, board committees, grant reports, funder updates, and community presentations as assigned.
• Ensure data is accurate, timely, useful, and aligned with LCDA’s strategic priorities.
• Translate data into clear recommendations that support decision-making, fundraising, planning, and continuous improvement.

Skills

Bilingual English/Spanish

Program management

Data analysis

Leadership

Communication

Education

Bachelor’s degree

Tools

Power BI

Tableau

Excel

Salesforce

Apricot

Efforts to Outcomes

Job description

LCDA in Oklahoma City seeks a Director of Program Integration and Impact to lead key community programs and drive data-informed decision making. This role will structure goals, reporting, and cross-functional coordination to advance LCDA’s mission and service delivery model.

The position emphasizes program leadership, data collection and analysis, and the development of a robust resource navigation system to connect clients with services and external partners.