Director, Identity & Access Management (IAM)

Executive Office of Technology Services and Security; Boston (MA); Hybrid; USD 170,000 - 210,000; Full time

Job summary

The Executive Office of Technology Services and Security (EOTSS) is seeking a Director of Identity and Access Management (IAM) to lead technical strategy and engineering for MyMassGov and related identity capabilities in Massachusetts. This senior role combines hands-on engineering collaboration with people leadership to ensure secure, scalable identity services for state government.

Based in Boston with hybrid work, you will supervise engineers, set priorities, and translate business needs into

Qualifications

• Bachelor's degree in computer science, information technology, engineering, cybersecurity, or a related field.
• Minimum four (4) years IAM experience designing, implementing, or supporting enterprise solutions.
• Minimum two (2) years of management experience leading technical teams.
• Experience designing consumer-facing digital services with usability in mind.
• Strong knowledge of authentication, authorization, federation, SSO, and standards.
• Experience with enterprise IAM platforms for large user populations.
• Strong knowledge of cloud architecture and production operations.
• Experience with CI/CD, IaC, automated testing, observability, and secure software development.
• Ability to establish technical standards and guide engineering teams.
• Experience leading software or platform engineering teams.
• Ability to supervise and develop technical professionals.
• Experience coordinating work with internal teams and external vendors.

Responsibilities

• Establish and lead the technical strategy, architecture, and engineering direction for MyMassGov and related identity capabilities.
• Lead engineers to design solutions, evaluate approaches, resolve complex challenges, and maintain quality.
• Translate priorities into executable technical roadmaps and plans.
• Lead evaluations of platform decisions, including identity provider technologies and migration approaches.
• Provide guidance on Commonwealth IAM strategy, standards, and architecture.
• Ensure secure, reliable, scalable operation of MyMassGov and identity services.
• Collaborate with security, infra, and architecture teams to meet policies and standards.
• Directly supervise, mentor, and develop Commonwealth engineers and leads.
• Develop capabilities and practices for long-term operation and evolution.
• Collaborate with agencies to adopt and integrate MyMassGov across services.
• Advise executives on IAM architecture, security, and opportunities for improvement.
• Represent Mass Digital in technical discussions with leadership and partners.

Skills

IAM leadership

Team leadership

Cloud architecture

IAM standards

Identity mgmt

Engineering strategy

System design

Mentoring

Stakeholder comms

Public sector

Education

Bachelor's degree in CS/IS/related field

Tools

CI/CD

IaC

Cloud

Job description

The Executive Office of Technology Services and Security (EOTSS) is seeking a Director of Identity and Access Management (IAM) to lead technical strategy and engineering for MyMassGov and related identity capabilities in Massachusetts. This senior role combines hands-on engineering collaboration with people leadership to ensure secure, scalable identity services for state government.

Based in Boston with hybrid work, you will supervise engineers, set priorities, and translate business needs into