Associate Director, I&O Delivery & Platform Ops
Otsuka Pharmaceutical Companies (U.S.)
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Job summary
Otsuka Pharmaceutical Companies (U.S.) is seeking a senior leader for Architecture and Delivery in Infrastructure & Operations to drive platform lifecycle management, demand planning, and cross-functional execution across Hybrid Cloud, Digital Workplace, and Enterprise Service Management.
You will partner with IT Business Partners, Platform Leads, and Finance to translate demand into prioritized delivery roadmaps.
Qualifications
- 7-10 years IT experience with 3-5 years leading infrastructure, operations, service management, or delivery initiatives
- Broad experience delivering enterprise infrastructure and end-user technology services across cloud and data center platforms
- Experience in regulated environments with ITIL-based service design and delivery
- Strong track record using Lean-Agile, SDLC, Scrum, Kanban, or SAFe
- Experience in quarterly planning, platform roadmap development, portfolio prioritization and delivery planning
- Hands-on IT service design and operational readiness for infrastructure and workplace services
- Experience in demand management, work estimation, capacity planning, and senior stakeholder management
- Budget planning and management experience
- Excellent communication and influencing skills across executive audiences
- Experience leading cross-functional initiatives and stakeholder relations
Responsibilities
- Coordinate end-to-end delivery activities for platforms and services from strategy to retirement
- Promote Lean-Agile, SDLC, and delivery management practices across IT teams
- Balance speed, risk, cybersecurity, and regulatory requirements through disciplined capacity management
- Ensure IT Service Introduction, Release Management, and Change readiness with runbooks, monitoring, and SLAs
- Align roadmap dependencies and operating-model implications across platforms and services
- Lead cross-functional teams including Delivery Managers, Platform Leads, Product Managers, engineers, and suppliers
- Communicate delivery status, risks, and recommendations to senior leadership and governance forums
- Partner with Information Security, Testing and Validation to meet GxP, privacy, and audit requirements
- Serve as primary contact for IT Business Partners, Solution Delivery Partners, Finance, PMO
- Coordinate delivery across Hybrid Cloud, Digital Workplace, and Enterprise Service Management platforms
Skills
Education
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Job description
Otsuka Pharmaceutical Companies (U.S.) is seeking a senior leader for Architecture and Delivery in Infrastructure & Operations to drive platform lifecycle management, demand planning, and cross-functional execution across Hybrid Cloud, Digital Workplace, and Enterprise Service Management.
You will partner with IT Business Partners, Platform Leads, and Finance to translate demand into prioritized delivery roadmaps.
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