Director Human Resources Operations

WuXi AppTec; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Job summary

A leading company in pharmaceutical manufacturing is seeking a Director of Human Resources Operations. This transformative leader will drive HR strategies, enhance employee experiences, and shape organizational development through innovative processes. The role involves collaboration across functions to implement effective HR solutions and improve operational efficiency, making it crucial for the company’s growth.

Qualifications

• 14+ years of experience in HR and Talent Management.
• 5+ years in leadership roles.
• Demonstrated success in HR strategy and process improvement.

Responsibilities

• Lead People Operations to enhance employee engagement.
• Oversee the entire employee lifecycle and compliance.
• Drive organizational change initiatives.

Skills

Strategic Partnering

Change Management

Data Analytics

Education

BA/BS degree

MA/MS degree (preferred)

Job description

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The Head of HR Operations is a transformational leader responsible for designing and executing scalable HR processes that enhance the employee experience. This role is focused on process improvement, optimizing operational efficiency, and implementing best practices to support organizational growth. As a strategic partner, the Head of HR Operations will collaborate with cross-functional leaders to deliver impactful people solutions.

Responsibilities

Essential Functions and Responsibiities:

• Lead the People Operations function, focusing on scalable processes that enhance employee engagement.
• Champion a seamless employee experience by overseeing the entire employee lifecycle, from welcoming new hires to thoughtful offboarding, while ensuring data integrity, compliance, and a high level of support throughout each stage.
• Build and lead a best-in-class HR Operations team by leveraging innovative HR technology and systems to optimize processes while driving customer services through high-touch, approachability and accessibility to employees at all levels.
• Lead the development and maintenance of a global job architecture that not only ensures consistency and compliance but also drives employee engagement through transparent career progression and clear growth opportunities.
• Partner with HR Business Partners and business leaders to develop and implement change management and organizational design initiatives.
• Provide expertise in planning and executing large-scale organizational changes and interventions.
• Foster a culture of continuous improvement by aligning change strategies with business objectives.
• Design, manage, and continuously enhance compensation programs by developing a clear compensation philosophy that embraces transparency, equity, and fairness, fostering trust and engagement across the organization.
• Lead the participation in salary surveys and analyze market data to inform compensation strategies.
• Design and oversee the administration of comprehensive benefits programs, proactively identifying diverse options that align with the unique needs of a dynamic and inclusive workforce.
• Oversee the management and optimization of the HRIS (Dayforce), identifying opportunities to enhance system functionality, streamline HR processes, and improve employee experience.
• Develop and track key performance indicators (KPIs) and metrics that measure the effectiveness of HR programs, ensuring alignment with the company’s breakthrough objectives to drive data-informed decision-making.
• Oversee compliance with employment laws and regulations, including policy updates and training programs.
• Manage compliance reporting and ensure adherence to legal standards related to workforce management.
• Serve as a subject matter expert on compliance issues and risk mitigation.
• Regular and reliable attendance on a full-time basis.
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
  
  

Leadership Responsibilities:

• Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
• Identifies, recruits, and retains top-notch talent.
• Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
• Develop employees to meet both their career and organizational goals.
• Builds strong customer relationships and delivers customer-centric solutions.
• Maintains transparent communication, appropriately communicates organizational information through department meetings, one-on-one meetings, email, and regular interpersonal communication.
• Comfortable working in ambiguous situations and adaptable to change.
• Must model the highest degree of moral and ethical behavior and maintain confidential information.
• High degree of autonomy and strong decision-making skills.
  
  

Quality Requirements:

• Ensure compliance with all FDA and Worldwide Quality & Compliance regulations in all aspects of your work.
• Adhere to established procedures and protocols, prioritize continuous training and skill development, and uphold the highest standards of data integrity to ensure accuracy, compliance, and operational excellence.
  
  

Working Environment:

Onsite Employees: Employee will work with moderate noise level. Employee will perform tasks while experiencing numerous interruptions. Employee may travel by car and airplane to work at different locations and may occasionally be required to travel overnight. The work environment is fast paced. This position has the utmost responsibility for adherence with the rules and regulations regarding a compliant environment relative to their actions and conduct. Off-shift, weekend and overtime duties may be required. While performing the job duties of this job, the employee is regularly required to use English written and oral communication skills.

Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.

Qualifications

Qualifications & Experience:

• 14+ years of experience in HR, Organization Development, Talent Management
• 5+ years’ experience building, leading and developing a direct team and indirect team
• BA/BS degree or additional 4 years’ experience
• An MA/MS degree preferred (and may substitute for 2 years of experience)
• Demonstrated success in designing and implementing change management strategies and plans.
• Experience in facilitating global mobility
• Demonstrated success in leading mergers/ acquisitions including data room review, risk identification and mitigation, employee program, policies, and benefits harmonization, and on-boarding.
• Cross-cultural and cross- geography experience, especially supporting organizations in the EU and China.
• Versatility in using human capital analytics
  
  

Physical Requirements:

The physical and mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions .

While performing the duties the employee is:

• Constantly required to sit, and to reach to use computers and other office equipment
• Constantly stand for extended periods of time, up to four hours/time
• Frequently required to lift up to 30 pounds
• Constantly required to view objects at close and distant ranges with hand and eye coordination
• Frequently required to communicate with others
  
  

Note: For the purpose of this summary, occasionally it is used to represent up to 1/3 of the time given to the work day; frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Special Working Conditions:

Employee will be required to travel by car and airplane to work at different locations and will occasionally be required to travel overnight as well as internationally. The work environment is fast paced.

The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Pharmaceutical Manufacturing

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