Director Human Resources - Explora Journeys

MSC Cruises; Miami (FL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

MSC Cruises is seeking a Director, HR Business Partner to lead talent strategies in Miami. This hybrid role involves serving as a trusted advisor to leadership, overseeing HR functions, and driving organizational effectiveness.

The ideal candidate should demonstrate strategic insight, hands-on execution skills, and a proven ability in team leadership. A Master's degree is preferred along with exceptional communication skills.

Qualifications

• Demonstrated track record of driving HR initiatives with measurable impact.
• Exceptional verbal and written communication skills.
• Experience leading and developing a team of HR professionals.
• Ability to thrive in a fast-paced, high-growth environment.

Responsibilities

• Oversee strategic and operational HR functions, ensuring alignment with business objectives.
• Act as primary HR advisor on people-related matters, driving productivity.
• Monitor and report on HR metrics and KPIs for data-driven decisions.
• Lead development of organizational structures and workforce strategies.
• Supervise HR team and assist with employee relations and benefits issues.
• Drive engagement strategies to improve service delivery and productivity.

Skills

Strategic insight

Hands-on execution

Analytical rigor

Interpersonal skills

Negotiation abilities

Conflict resolution

Education

Master's degree

Job description

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

Explora Journeys is a vibrant, cosmopolitan European luxury brand rooted in the spirit of Swiss hospitality in Geneva. Supported by the MSC Group’s centuries of maritime expertise, our fleet of six luxury ships, two already sailing and four under construction, was designed from the ground up to redefine the luxury cruise experience. It represents a new category of ocean travel created for the next generation of luxury explorers.

We are seeking a Director, HR Business Partner who will report to the Vice President, Human Resources, U.S. and lead a world‑class talent agenda in a fast‑growing market. This leader will serve as a trusted thought partner to the leadership team, bringing the best HR practices to the region while collaborating across markets to ensure MSC continues to attract, develop, and retain top talent. The ideal candidate combines strategic insight with hands‑on execution, applies analytical rigor to connect the people agenda to ROI and business outcomes, and champions a strong, people‑first culture.

The HRBP Director will drive organizational effectiveness, workforce planning, and talent optimization across assigned business groups, directly influencing company performance and growth. This hybrid role is based in Miami and requires four days per week in the office.

Your Impact

• Oversee all strategic and operational HR functions, including employee engagement, learning & development, performance management, organizational design, and total rewards, ensuring alignment with business objectives and scalable growth.
• Act as the primary HR advisor on all people‑related matters, influencing key decisions that drive productivity, talent retention, and organizational effectiveness.
• Create, monitor, and report on HR metrics and KPIs to inform data‑driven decisions and demonstrate HR's impact on business performance.
• Oversee the development and maintenance of organizational charts and workforce budgets, partnering with Finance and business leaders to manage labor costs, optimize workforce planning, and ensure alignment with strategic and financial goals.
• Lead the design and execution of talent reviews and formal succession plans to build strong leadership pipelines and mitigate talent risks.
• Develop organizational structures and workforce strategies that support future growth, market agility, and operational excellence.
• Partner with senior leadership to drive engagement strategies and improve service delivery and productivity.
• Supervise and provide leadership to the HR team; assist with resolution of employee relations, compensation, and benefits questions, concerns and issues.
• Foster a culture of communication, coaching, and alignment across departments to drive shared accountability and business success.

Your Journey so far

• Demonstrated track record of driving HR initiatives that deliver measurable business impact, such as improved employee engagement, cost savings, or increased organizational performance.
• Master’s degree preferred.
• Proven experience leading and developing a team of HR professionals.
• Exceptional verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict resolution abilities.
• Demonstrated ability to thrive in a fast‑paced, high‑growth environment.
• High attention to detail with a continuous improvement mindset; skilled at influencing change and navigating ambiguity.

Your Essentials

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA and Explora Journeys are an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!