Director, Hub Operations & Patient Access Strategy

CareMetx, LLC; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

CareMetx, LLC seeks a Director of HUB Operations to lead reimbursement and hub services for specialty pharma and device clients. The role oversees program teams, plans strategic and tactical directions, and participates in client engagements from proposal to pricing.

Strong leadership and healthcare know-how are essential. The job requires coordinating with senior operations leadership, driving process improvements, and ensuring timely delivery of services across programs.

Qualifications

• Broad knowledge of healthcare, specialty pharmacy and reimbursement.
• Experience in managing teams and client programs.
• Strong leadership and project management capabilities.
• Ability to develop and communicate strategic plans.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the existing operations team for manufacturer programs.
• Oversee client program managers and strategy development.
• Participate in strategic planning and proposals/presentations.
• Develop policies, SOPs and work instructions for programs.
• Recruit, train and lead program teams and ensure coverage.
• Maintain reliable attendance and perform related duties.

Skills

Customer management

Project management

Analytical skills

Multitasking

Decision making

Strategic thinking

Communication

Leadership

Education

College degree

Tools

Microsoft Office

Job description

CareMetx, LLC seeks a Director of HUB Operations to lead reimbursement and hub services for specialty pharma and device clients. The role oversees program teams, plans strategic and tactical directions, and participates in client engagements from proposal to pricing.

Strong leadership and healthcare know-how are essential. The job requires coordinating with senior operations leadership, driving process improvements, and ensuring timely delivery of services across programs.