Director, HR Shared Services – Employee Experience Leader

Morgan Stanley; Campus (IL); On-site; USD 140,000 - 210,000; Full time

Job summary

Morgan Stanley in the United States invites a Director, HR Shared Services Employee Support to act as an integrated partner to the NY US Coverage team, delivering day-to-day HR activities across the employee lifecycle.

This role requires strong HR process expertise, the ability to manage complex advisory work, and a proactive approach to improving employee experience, governance, and cross-functional collaboration.

Qualifications

• Experience working as an HR Business Partner, supporting US workforce management and US labor laws.
• Prior experience supporting Financial Services.
• Knowledge of Workday, Ticketing, Compensation and Talent platforms.
• Strong Microsoft Office skills in Excel, Power Point, Word, etc. Experience with HRIS and ability to pick up new systems quickly.
• Experience partnering across global teams and managing complex cross-functional initiatives.
• Should come with a strong execution and ownership mindset.
• Ability to operate independently with limited oversight and strong attention to detail
• US Shifts mandatory (6:30pm -3:30 am).
• At least 8 years’ relevant experience would generally be expected to find the skills required for this role

Responsibilities

• Provide high quality advisory support to HR Business Partners as well as to managers and employees on routine, cyclical and adhoc HR focus areas including performance management, diversity and inclusion efforts, professional development, promotion and compensation.
• Provide HR advisory and employee lifecycle support across, independently managing complex activities including transfers, promotions, manager changes, compensation actions, restructures, mobility, separations, and employee relations matters while ensuring strong governance and employee experience.
• Partner with global and regional HR colleagues to support people initiatives.
• Provide day to day support for employees and managers on advisory HR matters in a timely and accurate way.
• Examples include coaching managers on performance management and development, assisting with employee issues, mobility support, immigration/relocation processes, and annual year-end processes.
• Ensure requests tracked to completion; log information into systems and provide metrics to stakeholders.
• Project manage planned and ad-hoc activities for the HR Business Partner teams.
• Liaise with HR Solutions teams and product areas to deliver HR services to senior HR Business Partners, managers and employees.
• Proactively identify trends and suggest actions to reduce risk, improve the employee experience.
• Ensure service delivery standards are met or exceeded by the HRBP Advisory team.

Skills

HRBP

US labor law

Workday

Ticketing

Compensation

Talent platforms

Excel & Office

Tools

Workday

Ticketing system

HRIS

Job description

Morgan Stanley in the United States invites a Director, HR Shared Services Employee Support to act as an integrated partner to the NY US Coverage team, delivering day-to-day HR activities across the employee lifecycle.

This role requires strong HR process expertise, the ability to manage complex advisory work, and a proactive approach to improving employee experience, governance, and cross-functional collaboration.