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The Head of HR Operations is a transformational leader responsible for designing and executing scalable HR processes that enhance the employee experience. This role is focused on process improvement, optimizing operational efficiency, and implementing best practices to support organizational growth. As a strategic partner, the Head of HR Operations will collaborate with cross-functional leaders to deliver impactful people solutions.
Essential Functions and Responsibilities
- Lead the People Operations function, focusing on scalable processes that enhance employee engagement.
- Champion a seamless employee experience by overseeing the entire employee lifecycle, from welcoming new hires to thoughtful offboarding, while ensuring data integrity, compliance, and a high level of support throughout each stage.
- Build and lead a best-in-class HR Operations team by leveraging innovative HR technology and systems to optimizeprocesses while driving customer services through high-touch, approachability and accessibility to employees at all levels.
- Lead the development and maintenance of a global job architecture that not only ensures consistency and compliance but also drives employee engagement through transparent career progression and clear growth opportunities.
- Partner with HR Business Partners and business leaders to develop and implement change management and organizational design initiatives.
- Provide expertise in planning and executing large-scale organizational changes and interventions.
- Foster a culture of continuous improvement by aligning change strategies with business objectives.
- Design, manage, and continuously enhance compensation programs by developing a clear compensation philosophy that embraces transparency, equity, and fairness, fostering trust and engagement across the organization.
- Lead the participation in salary surveys and analyze market data to inform compensation strategies.
- Design and oversee the administration of comprehensive benefits programs, proactively identifying diverse options that align with the unique needs of a dynamic and inclusive workforce.
- Oversee the management and optimization of the HRIS (Dayforce), identifying opportunities to enhance system functionality, streamline HR processes, and improve employee experience.
- Develop and track key performance indicators (KPIs) and metrics that measure the effectiveness of HR programs, ensuring alignment with the company’s breakthrough objectives to drive data-informed decision-making.
- Oversee compliance with employment laws and regulations, including policy updates and training programs.
- Manage compliance reporting and ensure adherence to legal standards related to workforce management.
- Serve as a subject matter expert on compliance issues and risk mitigation.
- Regular and reliable attendance on a full-time basis.
- Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
- Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.
Leadership Responsibility
- Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
- Identifies, recruits, and retains top-notch talent.
- Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
- Develop employees to meet both their career and organizational goals.
- Builds strong customer relationships and delivers customer-centric solutions.
- Maintains transparent communication, appropriately communicates organizational information through department meetings, one-on-one meetings, email, and regular interpersonal communication.
- Comfortable working in ambiguous situations and adaptable to change.
- Must model the highest degree of moral and ethical behavior and maintain confidential information.
- High degree of autonomy and strong decision-making skills.
Knowledge, Skill & Ability
- Deep understanding of HR best practices, policies, and compliance regulations.
- Knowledge of compensation strategy, job architecture, and total rewards programs.
- Familiarity with employment laws and regulations (local, state, and federal).
- Proven history with HRIS platform scalability and other HR technology solutions.
- Ability to leverage data analytics and reporting tools to inform strategic decisions.
- Proven ability to build, mentor, and lead a high-performing HR operations team.
- Strong project management skills to drive initiatives and process improvements.
- Experience fostering a high-touch, employee-centered HR service culture.
- Skills in developing and monitoring KPIs to measure the effectiveness of HR programs.
- Competence in creating dashboards and reports to track operational performance.
- Excellent written and verbal communication skills, with the ability to present complex information clearly.
- Ability to develop scalable HR processes that adapt to organizational growth.
- Understanding of business strategy and how HR operations can support organizational goals.
- Ability to align HR practices with company objectives, fostering a results-oriented culture.
- Skills in balancing strategic planning with day-to-day operational management.
Education & Experience
- Minimum of 10 years of progressive HR experience.
- Minimum of 5 years in a senior HR leadership role within HR Operations.
- Bachelor’s degree or equivalent experience required.
- PHR, SHRM-CP, SHRM-SCP highly preferred.
- Experience creating scalable and innovative solutions in Life Sciences is highly preferred.
Seniority level
Employment type
Job function
Job function
Human ResourcesIndustries
Pharmaceutical Manufacturing and Biotechnology Research
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