Director, Hospital Based Development and Community Operations

WVU Medicine; Morgantown (WV); Hybrid; USD 140,000 - 190,000; Full time

Job summary

SMG System Medical Group in Morgantown, WV seeks a Director, SMG Operations III to lead hospital-based physician service lines, drive growth, and oversee multi-site operations. The role requires advanced healthcare administration experience, strategic planning, budget management, and collaboration with WVU Medicine leaders; extensive travel and a hybrid work arrangement are expected.

You will mentor managers, coordinate with hospital leadership, and ensure adherence to WVU policies while

Qualifications

• Master’s degree in business or healthcare admin with 3+ years management experience
• Bachelor’s degree in business/healthcare with 5+ years management experience
• Experience in healthcare administration preferred

Responsibilities

• Identify growth opportunities for assigned service lines including hospitalist medicine, emergency medicine, intensivist care, anesthesiology, radiology, urgent care and other physician services
• Partner with SMG Core Administration, local hospital and leadership teams and system-wide support departments
• Develop business plans with financial projections and timelines for new projects
• Oversee transitions of physicians and APPs at new community sites, ensuring communication and budgets stay on track
• Collaborate with WVU Medicine leaders on developing new sites of services
• Develop and operationalize plans for new clinical sites
• Provide administrative leadership to designated locations and manage budgets and staffing decisions

Skills

Highly organized

Multi-tasking

Process oriented

MS Office proficiency

Education

Master’s degree in business/healthcare

Bachelor’s degree in business/healthcare

Tools

Microsoft Office

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

Director, SMG Operations III

The Director, SMG Operations III, will develop and manage specific hospital-based physician service lines that are located throughout the WVU Medicine Health System. The role is responsible for identifying new development opportunities through market research, communication with physicians and hospital leadership, creating financial projections and project plans, presenting business plans and maintaining ongoing operational oversight for the practices. The Director will have a regular in-person presence at all West Virginia University Health System Medical Group (SMG) hospital-based sites.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Master’s degree in a Business, Healthcare Administration, Healthcare or related field AND Three (3) years of management or healthcare administrative experience.

OR

• Bachelor’s degree in a Business, Healthcare Administration, Healthcare or related field AND Five (5) years of management or healthcare administrative experience.

Experience

PREFERRED QUALIFICATIONS:

• Prior experience in healthcare with a focus on business development and ongoing operations.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

• Identifies new opportunities for growth in their assigned service lines of support which could include but is not limited to hospital-based environment including Hospitalist Medicine, Emergency Medicine, Intensivist Care, Anesthesiology, Pathology, Radiology, Urgent Care and other physician services.
• Serves as primary partner between SMG Core Administration, local hospital and Anesthesiology and Radiology leadership teams and system-wide support departments.
• Develops business plans for growth strategies including financial and budget projections, coordination with academic departments, analyses of market data and establishment of timelines for new projects.
• Manages the transition of established physicians and APPs at a new community hospital site into SMG WVUM, ensuring effective communication between the practice and key WVUM departments, key project timelines and dates are met, and that the project remains in scope and in budget.
• Partners with other WVU Medicine leaders on developing new sites of services.
• Develops and operationalizes plans for new clinical sites.
• Provides administrative leadership to designated locations. Shares in management of site office managers (in conjunction with Emergency Medicine), develop and monitor annual practice operational budgets, ensure all WVU Medicine Policies and procedures are followed, approves of staffing decisions and serves as their connection back to University Health Associates (UHA) leadership.
• Serves as first point of contact for physicians and APPs with respect to contracting, compensation, benefits, operations and productivity questions.
• Serves as dyad partner to assigned WVU Medicine service lines coordinating monthly project meetings.
• Analyzes, compares and reports performance of all assigned WVU Medicine service line programs to hospital leadership.
• Identifies and addresses opportunities for improvement in revenue cycle, staffing, locums’ usage and makes recommendations to leadership.
• Mentors Manager of Practice Integration and provide guidance on projects.
• Identifies opportunities for better resource utilization within clinical sites.
• Monitors hospital transfer data and make recommendations on how to positively impact trends.
• Develops consistency in use of scheduling system for all hospitalist programs.
• Manage daily staffing and cross coverage of all radiology physicians across multiple sites.
• Manages APPs at designated sites, completing annual performance reviews.

PHYSICAL REQUIREMENTS:

• Extended periods of sitting at desk and working at personal computer.
• Requires ability to lift items up to 25 lbs.
• Extensive travel between existing and new clinic sites is expected.

WORKING ENVIRONMENT:

• Normal office environment. Position is in office with hybrid options available over time.
• Regular travel to outreach sites is anticipated with farthest site being three (3) hours from Morgantown, WV.

Skills And Abilities

• Must be highly organized and able to quickly reference materials for leadership team.
• Must be able to quickly adjust to shifting priorities and be a talented multi-tasker.
• Must be very process oriented with the ability to quickly understand how organizational workflows.
• Must have working knowledge of all Microsoft Office tools.

Additional Job Description

High travel position

Scheduled Weekly Hours

40

Shift:

United States of America (Exempt)

Company

SMG System Medical Group

Cost Center

671 SMG Corporate Admin

Address

3040 University Ave
Morgantown
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.