Director, Higher Ed Client Partnerships

Carnegie; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Carnegie seeks a Director, Client Service to lead internal sales and strategic client partnerships across higher education. You will own relationships, tailor Carnegie's services to each institution's goals, and advocate for clients across divisions to drive success, satisfaction, retention, and growth.

The role requires 5+ years in enrollment management, higher education marketing, or corporate sales/consulting, strong sales acumen, strategic thinking, and the ability to coordinate

Qualifications

• 5+ years in enrollment management, higher education marketing, or corporate sales/consulting
• Demonstrated expertise in higher education enrollment management and/or marketing
• Strong sales acumen and a competitive drive
• Strategic thinking with the ability to solve complex problems
• Excellent organizational skills with attention to detail
• Ability to build and sustain client and internal relationships
• Strong writing, presentation, and communication skills
• High integrity, autonomy, and self-motivation
• Ability to learn new processes quickly and take constructive feedback
• Comfort working across multiple technology platforms in a remote environment
• Willingness to travel ~25% annually

Responsibilities

• Own client relationships and understand each institution's goals to expand partnerships
• Advocate for clients across teams to ensure coordinated delivery and success
• Design and run strategic sales plans for a portfolio of higher education clients
• Build consultative client relationships and package integrated solutions
• Manage the sales pipeline, proposals, and contract processes
• Meet or exceed annual sales goals
• Lead internal teams to align strategy and delivery across divisions
• Ensure one coordinated partnership across Carnegie's services

Skills

Sales acumen

Strategic thinking

Relationship building

Time management

Written and verbal communication

Organizational skills

Remote work adaptability

Travel readiness

Cross-functional collaboration

Tools

Microsoft Office

Google Workspace

Job description

Carnegie seeks a Director, Client Service to lead internal sales and strategic client partnerships across higher education. You will own relationships, tailor Carnegie's services to each institution's goals, and advocate for clients across divisions to drive success, satisfaction, retention, and growth.

The role requires 5+ years in enrollment management, higher education marketing, or corporate sales/consulting, strong sales acumen, strategic thinking, and the ability to coordinate