Director, Graduate Recruitment & Admissions

Webster International; Webster Groves (MO); Presencial; USD 95.000 - 135.000; Jornada completa

Descripción de la vacante

Webster University seeks a seasoned Director of Graduate Recruitment & Admissions to lead the enrollment strategy across the St. Louis campus, San Antonio campus, and online programs.

You will oversee admissions decisions, optimize the funnel, and drive data-driven, AI-enabled engagement to boost yield. The role reports to the AVP and requires 5+ years in enrollment leadership, a Bachelor’s degree, strong CRM experience (Slate preferred), and the ability to coach counselors, forecast enrollment,

Formación

• Five or more years of enrollment management or admissions leadership experience.
• Bachelor’s Degree required; Master’s degree preferred for advanced roles.
• Experience with CRM/enrollment technologies; Slate preferred.

Responsabilidades

• Direct graduate recruitment activities for multiple campuses and online programs.
• Serve as a senior admissions decision-maker and ensure consistent, policy-compliant decisions.
• Own performance across the graduate enrollment funnel and analyze conversion trends.
• Identify, implement, and manage AI-enabled recruitment and engagement solutions.
• Supervise and develop graduate admissions counselors and conduct regular reviews.
• Collaborate with Enrollment Technology, marketing, financial aid, and academic leadership.

Conocimientos

Graduate recruitment leadership

Admissions decision-making

CRM proficiency

Data analytics

AI-enabled recruitment

Enrollment technology

Team leadership

Educación

Bachelor’s Degree

Master’s preferred

Herramientas

Slate

Descripción del empleo

Director, Graduate Recruitment & Admissions

#1176

Saint Louis, Missouri, United States

External Job Description

General Statement of Duties:

The Director, Graduate Enrollment provides operational leadership for graduate recruitment, admissions decision-making, and enrollment across Webster University's St. Louis campus, San Antonio campus, and U.S. domestic online programs. Reporting to the Associate Vice President for Strategic Enrollment Management/SIO, the Director is responsible for executing enrollment strategies that achieve institutional enrollment and revenue goals while ensuring timely, consistent, and student-centered admissions decisions.

This is a highly tactical, performance-oriented leadership position. The Director leads graduate admissions counselors, oversees admissions file review and decision processes, partners with the admissions processing team, manages enrollment performance in real time, and implements data-driven and AI-enabled solutions to improve engagement and conversion throughout the enrollment funnel.

• Execute graduate enrollment strategies aligned with institutional goals and revenue targets.
• Develop annual, term, and weekly recruitment plans and lead forecasting and enrollment planning.
• Monitor performance and implement corrective strategies to achieve enrollment goals.

Recruitment Operations - 15%

• Direct graduate recruitment activities for St. Louis, San Antonio, and online domestic programs.
• Set recruitment priorities, counselor assignments, event strategy, and outreach expectations.
• Oversee graduate recruitment events, virtual sessions, campus visits, and appropriate travel.

Admissions Decision & processing - 20%

• Serve as a senior admissions decision-maker, reviewing completed graduate application files and rendering admissions decisions in accordance with University policy.
• Review complex, borderline, and exception cases; exercise professional judgment and ensure consistency in admissions decisions.
• Partner with the admissions processing team to establish file-review priorities, resolve documentation issues, and improve application-to-decision turnaround times.
• Own performance across the graduate enrollment funnel and analyze conversion trends, stalled populations, and operational barriers.
• Identify, implement, and manage relevant AI-enabled recruitment and engagement solutions to support lead prioritization, personalized outreach, application completion, yield, and anti-melt efforts.
• Evaluate AI and automation effectiveness and integrate solutions appropriately with CRM workflows and counselor engagement strategies.
• Supervise, coach, and develop graduate admissions counselors and establish clear performance expectations and accountability.
• Conduct regular pipeline, productivity, and admissions quality reviews and intervene when performance falls below expectations.
• Utilize CRM, enrollment technologies, dashboards, and forecasts to guide decisions and monitor counselor productivity and data quality.
• Partner with Enrollment Technology, academic leadership, marketing, financial aid, admissions processing, operations, and student success.
• Support new program launches, market expansion, and continuous improvement of graduate enrollment processes.

Location

Webster Groves Campus-WEBG

Minimum Qualifications

Five or more years of enrollment management or admissions leadership experience.

Bachelor’s Degree required.

Preference: Graduate Enrollment/Recruitment/Admissions

Functional/Technical Skills*

• Demonstrated success leading graduate recruitment and admissions teams.
• Experience reviewing graduate application files and making or overseeing admissions decisions.
• Ability to exercise professional judgment in complex, exception, and non-routine admissions cases.
• Strong leadership, analytical, communication, organizational, and time-management skills.
• Experience with CRM and enrollment technologies; Slate experience preferred.
• Ability to evaluate and implement AI, automation, and digital engagement solutions in an enrollment environment.
• Ability to use data and technology to improve operational efficiency, student engagement, and enrollment outcomes.

Preferred Qualifications

Master’s preferred

Physical Demands

Within the normal range of an office environment. May be required to lift, push or pull up to 20lbs. Travel is required.

undefined

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service