Director of Graduate Admissions

Assumption University; Worcester (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Assumption University in Worcester, MA seeks a Director of Graduate Admissions to provide strategic leadership and hands-on oversight of recruitment, admission, and enrollment for graduate programs in Psychology, Business, Education, and Healthcare.

You will lead a two-person enrollment team, partner with Marketing, and drive data-driven strategies using Slate CRM to optimize pipelines and accelerate regional recruitment.

Qualifications

• Bachelor’s degree required; Master’s degree highly preferred.
• 5+ years of progressive higher education admissions experience, with a proven track record of meeting growth and revenue KPIs.
• Advanced, hands-on proficiency with Slate CRM and other critical enrollment technologies.
• Minimum 2 years of experience directly managing or supervising professional staff.
• Experience working closely with marketing teams and faculty in Psychology, Business, Education, or Healthcare.
• Ability to perform occasional travel for regional recruitment and work select evening/weekend events.

Responsibilities

• Provide strategic leadership to recruit, admit, and enroll graduate students.
• Lead a two-person graduate enrollment team with coaching and performance evaluations.
• Utilize Slate CRM to configure applicant workflows, build communication tracks, and run data management strategies.
• Collaborate with Marketing to design and fund high-impact digital recruitment campaigns for professional programs.
• Meet enrollment and revenue targets and report progress to university leadership.

Skills

Strategic leadership

Team management

Cross-functional collaboration

Data-driven

Travel readiness

Education

Bachelor's degree

Master's degree

Tools

Slate CRM

Job description

Essential Duties and Responsibilities

The Director of Graduate Admissions provides strategic leadership and operational management for the recruitment, admission, and enrollment of graduate students. Reporting directly to the Vice President for Enrollment, the Director is responsible for achieving clear revenue and enrollment targets.

A primary focus of this role is driving aggressive enrollment growth across existing programs in Psychology, Business, Education, and Healthcare, while successfully launching and promoting new graduate programs as they are developed. The Director must be a hands‑on strategic leader who will work closely with the marketing team and directly supervise a focused, experienced and talented graduate enrollment team of two.

Strategic Enrollment & Growth Leadership

• Drive growth strategies to systematically increase enrollment across existing programs in Psychology, Business, Education, and Healthcare.
• Launch new programs by developing targeted market‑entry plans and building immediate applicant pipelines for newly approved degrees.
• Own revenue goals by ensuring recruitment strategies align with tuition revenue targets and institutional financial goals.
• Report to leadership by delivering regular, data‑driven updates on enrollment metrics directly to the Vice President for Enrollment.

Tech-Driven Operations & Team Management

• Manage a team of two skilled enrollment professionals, providing clear daily direction, training, and performance evaluations.
• Leverage Slate CRM to configure applicant workflows, build communication tracks, and run daily data management strategies.
• Maintain data integrity across Slate and other critical recruitment technologies to ensure frictionless student onboarding.
• Optimize team efficiency by utilizing Slate's automation tools to handle high lead volumes with a lean staff.

Marketing & Regional Promotion

• Work closely with our internal Marketing team as well as third party marketing consultants to build, execute, and fund high‑impact digital recruitment campaigns tailored to professional students.
• Promote new degrees by helping create distinct program branding, landing pages, and promotional assets.
• Conduct regional travel to visit corporate partners, healthcare facilities, school districts, and graduate recruitment fairs.

Performance Measures & Key Performance Indicators (KPIs)

The success of the Director will be measured against clear, quantified institutional metrics:

• Total Headcount: Meeting or exceeding specific enrollment volume targets for both existing and newly launched graduate programs.
• Net Tuition Revenue: Achieving designated net revenue goals tied to graduate tuition.
• Funnel Conversion Rates: Documented improvements in inquiry‑to‑applicant and acceptance‑to‑deposit ratios.
• Time-to-Decision: Reducing the time it takes from application submission to a final faculty admission decision.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing, walking, and bending are required of this position. Use of a computer keyboard and computer screen for periods of time with close vision and the ability to adjust visual focus plus manual dexterity are required.

MENTAL DEMANDS:

The mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of mental demands include reading (documents), detailed work, confidentiality, language, math, reasoning, oral communications, written communications, customer contact, multiple concurrent tasks, constant interruptions, and performing calculations when necessary.

About Assumption University:

St. John Paul II wrote: “Man’s creation by God ‘in his own image’ confers upon every human person an eminent dignity; it also postulates the fundamental equality of all human beings.” Assumption University recognizes the essential contribution of a diverse community of students, staff, and faculty and condemns all forms of harassment, discrimination, and disrespect. As such, and in compliance with the requirements of federal law and/or the laws of the Commonwealth of Massachusetts, Assumption University prohibits discrimination on the basis of race, color, national origin, religion, disability, age, veteran status, marital status, gender, gender identity, sexual orientation, and pregnancy, as well as other legally protected status, in admission to, access to, treatment in, or employment in its programs and activities, except where such conditions may constitute bona fide qualifications for the programs or activities in question.

Requirements

• Education: Bachelor’s degree required; Master’s degree highly preferred.
• Experience: 5+ years of progressive higher education admissions experience, with a proven track record of meeting growth and revenue KPIs.
• Technical Skills: Advanced, hands‑on proficiency with Slate CRM and other critical enrollment technologies.
• Leadership: Minimum 2 years of experience directly managing or supervising professional staff.
• Collaboration: Experience working closely with marketing teams and faculty in Psychology, Business, Education, or Healthcare.
• Travel & Schedule: Ability to perform occasional travel for regional recruitment and work select evening/weekend events.