Director - Global Sales MICE, West Coast (GSO Americas)

Chuan Spa; United States; Hybrid; USD 140,000 - 170,000; Full time

Job summary

Langham Hospitality Group is seeking a Director GlobalSales - MICE for the West Coast. You will lead MICE and Groups sales across the GSO Americas, building strategic plans, managing key accounts, and traveling up to 50% to support hotels and openings.

Ideal candidates bring 5+ years in a similar hospitality role, strong networking and negotiation skills, and a proven track record in achieving revenue targets with a collaborative, entrepreneurial approach.

Qualifications

• At least 5 years of work experience in a similar role in the region.
• Collaborative team player with focus on organizational success and relationships.
• Entrepreneurial approach to achieving targets and confident networker.
• Relevant hotel or hospitality experience in a similar organization is required.
• Ability to travel locally and internationally up to 50%.

Responsibilities

• Achieve and exceed sales goals and revenue targets for MICE and Groups.
• Develop and implement focused MICE sales strategy and account plans.
• Manage sales across segments in the territory, with emphasis on MICE.
• Support sales activities: missions, blitzes, tradeshows, Fam trips, and host visits.
• Contribute to weekly reports and SIP plan alignment; ensure data accuracy.
• Build partnerships with key organizations and drive renewal and growth.

Skills

Collaborative

Time management

Networking

Presentation skills

Negotiation

Interpersonal skills

Influencing

Communication

Self-starter

Entrepreneurial mindset

Tools

Excel

Salesforce

Delphi

CVENT

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The role of the Director GlobalSales - MICE ( West Coast) , GSO Americasis to achieve and maximise revenues from the assigned segment and region into all LHG properties. Develop and implement a focused MICE sales strategyand account plan to achieve targets, goals and objectives. To play a key role in creating commercial success for GSO Americas and all LHG properties. To act as a brand ambassador.

Responsibilities:

• Achieve and exceed sales goals and revenue targets for account base to include Managed Account List, prospect accounts, solicitation for potential MSA’s , management of assigned MICE preferred partnership, client engagement, pipeline follow up, input of sales force activities, database and financial reporting accuracy, account plan development, LHG hotel relationship engagement, support new openings and project management.
• Contribute to and execute strategies to drive sales in assigned segments to achieve GSO America’s budget and by doing so support the hotels in achieving theirs
• Manage sales across all segments in the assigned territory but with particular focus on MICE and Groups
• Operate within the established system for account management effectiveness, 80/20 principles in terms of time invested, develop processes to ensure effective targeting of new accounts, regularly swapping out with non-performing accounts
• Support with the delivery of all sales activities in the territory including sales missions, sales blitzes, tradeshow attendance, Fam trips, organize and host sales trips for hotels to key target markets
• Contribute to the GSO Americas Weekly Flash report to be sent to all stakeholders showcasing the Team’s sales initiatives and productivity
• Understand and engage with the annual SIP plan
• Compliance with CVENT / Delphi standars and procedures
• Contribute to initiatives for further improvement of regional processes
• Share intelligence on best practices, market trends, data interpretation to support Global Sales operations and collective goals.
• Solicit effective commercial partnerships for the hotels with particular focus on those in the assigned territory
• Conduct any special projects as assigned by VP Sales & Marketing, North America and / or the lead for special projects which includesDirector of Sales - GSO Americas.

Experience:

• At least 5 years of work experience in similar role in the region
• A collaborative team player who focuses on organizational success, time management, business performance and building strong relationships (internal and external)
• Takes an entrepreneurial approach to achieving targets
• Be a confident and well-connected networker
• Relevant hotel or hospitality experience within a similar organization is required
• Ability to travel locally and internationally (up to 50% of time travelling may be required)

Knowledge:

• Knowledge and connections in the Groups and MICE markets ( Mid West) and preferred organizations such as ConferenceDirect, HelmsBriscoe, Maritz, BCD M & E, Amex M& E, Presitge
• Good understanding of industry systems, procedures and best practices for Sales Force
• Proficient in Excel, Sales Force, Delphi, CVENT management

Soft Skills:

• Collaborative, driven and disciplined, efficient time management skills
• High business acumen to analyze and interpret data to support sales strategy and territory deliverables
• To always present a positive outlook, be a good communicator and networker
• Be a supporter of the LHG sales culture in terms of communication, direction and ideology
• Excellent presentation and negotiation skills to win business, influence and sustain continuous growth
• Deliver quality in any required analysis or business communications
• Embrace and practice established Global Sales and Hotel LHG guidelines
• Strong interpersonal and influencing skills, able to communicate effectively and positively with all level of colleagues
• Self-starter with hands-on approach. Innovative, pragmatic and accommodating to foster positive team dynamics
• Able to work independently and in a team environment
• Awareness and sensitivity to the concepts of luxury and quality while also able to include a multi-brand approach to selling
• Able to link the value of colleagues, external guests and business results
• Participation / Membership in MICE market organizations ( SITE, MPI, FICP etc.)

Salary range: $140,000-$170,000

EOE, including disability/vets

For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/