Director, Global Reliability Engineering — AI-Enabled Logistics

levistraussandco

Kentucky

On-site

USD 149,000 - 218,000

Full time

3 days ago
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Benefits offered by this job

Health insurance
401(k) matching
Paid leave
Product discounts

Job summary

Levi Strauss & Co. in Henderson, NV is seeking a Director of IT Reliability for Global Distribution & Logistics to lead modernization, ensure scalable operations, and drive AI-enabled improvements across regions.

You will build a high-performing global reliability organization, manage multiple teams, and collaborate with stakeholders to translate technical risk into business outcomes. On-site presence is required in Henderson, NV, with a schedule of at least three days per week; the role offers

Qualifications

  • Bachelor's degree or equivalent experience in a related field.

Responsibilities

  • Define and lead the global reliability strategy for Distribution & Logistics technology platforms.
  • Lead managers, engineers, vendors, and partners to improve service performance and incident response.
  • Oversee service performance, risk management, and cross-functional stakeholder partnerships.
  • Advance AI-enabled support, automation, observability, and knowledge management to improve efficiency and service quality.
  • Establish and maintain standards for incident, problem, change, release, and disaster recovery processes.
  • Develop organizational capability through talent development and leadership coaching.

Skills

Leadership
Operations excellence
AI tools
Stakeholder management
Reliability engineering
Performance metrics

Education

Bachelor's degree in Computer Science / IT / Engineering
Equivalent experience

Tools

WMS
TMS
LMS
WFM
Manhattan
Centiro
UKG
MuleSoft
Talend
SAP
ServiceNow
Power BI
Tableau
Azure
SQL Server
Oracle

Job description

Levi Strauss & Co. in Henderson, NV is seeking a Director of IT Reliability for Global Distribution & Logistics to lead modernization, ensure scalable operations, and drive AI-enabled improvements across regions.

You will build a high-performing global reliability organization, manage multiple teams, and collaborate with stakeholders to translate technical risk into business outcomes. On-site presence is required in Henderson, NV, with a schedule of at least three days per week; the role offers

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