Director, Global Fleet Service — Autonomous Maritime Tech

Telemetry Today LLC

Alameda, Northern (CA, KY)

Hybrid

USD 170,000 - 210,000

Full time

13 days ago
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Benefits offered by this job

Generous PTO
Health coverage
Equity grants
401(k)

Job summary

Saildrone is seeking a Director, Fleet Service, to lead a global field service team that ensures 24/7 mission readiness for the fleet. You will coordinate with Engineering, Production, Logistics, and Programs to deliver high-uptime operations and scalable technician development.

The role requires 10+ years in technical services and 5+ years in engineering leadership, with a track record of managing hardware or autonomous systems across multiple hubs. Travel up to 15% is expected.

Qualifications

  • Bachelor’s or Master’s degree in Engineering or related technical discipline.
  • 10+ years in operational roles leading complex technical services.
  • 5+ years in engineering leadership with hardware or autonomous systems.
  • Strong ability to translate technical details to cross-functional partners.

Responsibilities

  • Lead, scale, and manage a global field service team for 24/7 mission success.
  • Serve as the primary liaison between field operations and internal stakeholders.
  • Oversee resource allocation and scheduling across international hubs.
  • Design pathways for technician development and leadership growth.
  • Establish feedback loops from field data to inform design.

Skills

Leadership
Engineering leadership
Global field service
Team management

Education

Bachelor’s or Master’s in Engineering

Tools

Fleetio
NetSuite
Harvest
Jira
Confluence

Job description

Saildrone is seeking a Director, Fleet Service, to lead a global field service team that ensures 24/7 mission readiness for the fleet. You will coordinate with Engineering, Production, Logistics, and Programs to deliver high-uptime operations and scalable technician development.

The role requires 10+ years in technical services and 5+ years in engineering leadership, with a track record of managing hardware or autonomous systems across multiple hubs. Travel up to 15% is expected.

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