Director, Global Digital Workplace Experience

Mattel; El Segundo (CA); On-site; USD 192,000 - 235,000; Full time

Job summary

Mattel in El Segundo, CA, seeks a Director of Global Client Services to lead the Global Digital Workplace Experience, overseeing end-user computing, collaboration tools, and IT service management across a worldwide, hybrid environment.

You will drive proactive, data-driven improvements using analytics, telemetry, automation, and AI, partnering with executives to ensure a secure and reliable employee experience.

Qualifications

• Senior leadership experience in enterprise technology or digital workplace.

Responsibilities

• Define and execute the global Digital Workplace Experience strategy.

Skills

Executive leadership

Stakeholder management

End-user computing

IT service management

Vendor management

Automation & AI

Tools

ServiceNow

Analytics platforms

Job description

Mattel in El Segundo, CA, seeks a Director of Global Client Services to lead the Global Digital Workplace Experience, overseeing end-user computing, collaboration tools, and IT service management across a worldwide, hybrid environment.

You will drive proactive, data-driven improvements using analytics, telemetry, automation, and AI, partnering with executives to ensure a secure and reliable employee experience.