Director, Global Customer Planning & Operations

Intel

Santa Clara (CA)

Hybrid

USD 220,000 - 311,000

Full time

5 days ago

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Job summary

Intel in Santa Clara, CA is seeking a Director of Global Customer Planning and Operations to lead agile planning and strategic collaboration that delivers products to customers on time. You will translate demand signals into execution plans, optimize schedules, and drive operational excellence across teams.

The role requires deep supply chain expertise, strong leadership, and the ability to influence senior leaders.

Qualifications

Degree in Engineering, SCM, Logistics, or Business Administration. Advanced degree preferred.
12+ years in supply chain planning with a Bachelor's, 8+ with a Master's, or 6+ with a PhD.

Responsibilities

Collaborate with customers to understand demand signals and forecast accuracy, translating these into actionable delivery plans.
Develop and execute supply chain strategies to optimize cycle times, reduce risks, and ensure on-time delivery.
Provide regular, data-driven insights to senior leadership on supply chain performance, inventory health, and delivery risks to influence decision-making.
Partner with internal business units, sales, marketing, and manufacturing to align on shared goals and respond rapidly to market changes.
Lead, inspire, and coach a high-performing global planning team, fostering collaboration and modeling Intel's values.