Director, Global Clinical Supply & External Partnerships

MSD; Rahway (NJ); Hybrid; USD 173,000 - 273,000; Full time

Job summary

MSD is seeking a Director to lead Global Clinical Supply packaging services, driving strategic direction, partner governance, and end-to-end performance. You will influence across a complex matrix with Procurement, Finance, Quality, and other functions to ensure timely pipeline delivery and value realization.

Candidate should bring 10+ years in pharma, deep cGMP knowledge, and proven ability to shape supplier strategies while managing risks and costs in a hybrid work environment.

Qualifications

• 10+ years’ experience in corporate environment within pharmaceutical or similar.
• Minimum 5 years experience in clinical supply chain, packaging operations and/or vendor management.
• Strong understanding of cGMP/GDP, including FDA and EMEA.
• Demonstrated strategic ability to develop innovative solutions and business processes to meet stakeholders’ needs.
• Strong verbal and written communication skills with Users, Peers and Sponsors.

Responsibilities

• Owns strategic direction for the packaging service line, defining priorities, advancing capabilities, and ensuring external partner performance supports GCS portfolio and pipeline objectives.
• Translate evolving business, portfolio, and network needs into forward-looking packaging strategies, operating models, and continuous improvement priorities.
• Lead through influence across a complex matrix organization, aligning GCS functions, enabling partners, suppliers, and leadership around shared objectives, decisions, and outcomes.
• Accountable for sustained service-line performance, supplier governance effectiveness, risk mitigation, capability development, and alignment of external partner execution to GCS strategy and enterprise priorities.
• Partner across planning, distribution, sourcing, procurement, finance, and functional stakeholders to ensure end-to-end visibility, capacity alignment, financial stewardship, and delivery of business-critical packaging needs.
• Lead strategic problem solving, scenario planning, and risk mitigation for complex or ambiguous business challenges, ensuring durable solutions.
• Drive transformation, process standardization, and scalable ways of working across the packaging service line and broader external operations network.
• Communicate effectively with senior leaders by synthesizing operational, supplier, financial, and performance information into clear insights and recommendations.
• Create broader organizational impact by standardizing ways of working, governance maturity, transparency, and scalable external partnership models across GCS.
• Coach, mentor, and develop others across EPS and GCS to strengthen service line capability and decision-making.
• Demonstrate proficiency with Microsoft Office tools; experience with Power BI, Power Automate, Qlik Sense, SAP, or similar BI/ERP systems preferred.

Skills

Clinical Supply Chain Management

Cross-Functional Leadership

Data Analysis

Decision Making

Financial Stewardship

Problem Solving

Risk Management

Strategic Thinking

Vendor Performance Management

Vendor Relationship Management

Tools

Power BI

Power Automate

Qlik Sense

SAP

Excel

Job description

MSD is seeking a Director to lead Global Clinical Supply packaging services, driving strategic direction, partner governance, and end-to-end performance. You will influence across a complex matrix with Procurement, Finance, Quality, and other functions to ensure timely pipeline delivery and value realization.

Candidate should bring 10+ years in pharma, deep cGMP knowledge, and proven ability to shape supplier strategies while managing risks and costs in a hybrid work environment.