Director, GLCR Technology Data Analytics & Automation

AIG; New York (NY); On-site; USD 195,000 - 215,000; Full time

Job summary

AIG is seeking a Director for GLCR Technology, Data, Analytics & Automation to design and deliver automation-driven solutions for global legal, compliance, and regulatory services. The role requires deep technology knowledge, process orientation, and strong leadership to drive end-to-end improvements across regions.

The ideal candidate will manage a global team across multiple time zones, partner with Legal, Compliance, and Regulatory stakeholders, and lead initiatives that enhance efficiency,

Qualifications

• 10+ years in technology, operations, and analytics with leadership
• Experience leading automation initiatives across legal/compliance domains
• Strong project management and cross-functional collaboration skills

Responsibilities

• Lead a high-performing team driving technology and process innovation in legal, compliance, and regulatory spaces
• Partner with stakeholders to elicit, analyze, and document requirements for legal operations and regulatory needs
• Translate requirements into system specifications, user stories, and process flows for tech teams
• Oversee SDLC collaborations with IT, vendors, and cross-functional partners
• Monitor compliance risks and implement automated testing programs for GLCR
• Operationalize the GLCR Technology Roadmap to enable transformation initiatives

Skills

Leadership experience

Automation strategy

SDLC collaboration

Stakeholder management

Analytics & data

Education

BA or equivalent

Masters degree (plus)

Tools

Reporting tools

Databases

Analytics tools

Job description

Director, Global Legal, Compliance & Regulatory (GLCR) Technology, Data, Analytics & Automation

The Director, Global Legal, Compliance & Regulatory (GLCR) Technology, Data, Analytics & Automation will design and deliver technology and automation-driven solutions to enable the optimal delivery of legal, compliance, and regulatory services within AIG across all regions in which the company operates.

The candidate should have demonstrated experience in and deep knowledge of technology, an ability to identify and evaluate end-to-end processes, excellent team leadership skills, and a strong knowledge of corporate, large company structure, which will enable effective partnership between GLCR and IT.

The ideal candidate should have a process-driven, strategic thinker with a proven track record of managing high-performing teams with an operational excellence mindset and evidence of having delivered significant organizational results.

This role will lead the development and execution of automation strategies for legal, compliance, and regulatory, including a mature global Compliance monitoring and testing program.

The ideal candidate will have experience leading resources with a range of seniority across a global team covering multiple time zones, serving global centers of excellence and regional clients and stakeholders.

Key Responsibilities

• Lead a high-performing team that drives technology and process innovation, including adoption of AI capabilities, within the legal, compliance, and regulatory space.
• Partner with legal, compliance, and regulatory team stakeholders to elicit, analyze, and document business, functional, and system requirements supporting legal operations and regulatory needs.
• Translate legal, compliance, and regulatory team requirements into clear system specifications, user stories, and process flows for technology teams.
• Serve as a subject matter expert for legal, compliance, and regulatory systems, workflows, and data, ensuring alignment with legal, risk, and governance standards.
• Collaborate with IT, vendors, and cross‑functional partners through the full SDLC, including design, testing, UAT, and production rollout.
• Identify process inefficiencies and recommend technology or automation improvements to enhance legal, compliance, and regulatory team efficiency.
• Deliver projects on time and demonstrate a deep understanding of budget and forecasting skills, including the overall financial impact to GLCR.
• Operationalize a GLCR Technology Roadmap that supports organizational transformation initiatives to facilitate our goals with efficiency and excellence.
• Support partner functions of Global Security, Aviation & Sustainability with comparable levels of support and strategic direction offered to ensure consistent experience for all functions under AIG's General Counsel.
• Maintain a technology environment underpinned with operational excellence for all applications.
• Monitor key compliance risks and implement an automated Testing program for the Global Compliance Group on an annual basis.
• Liaise with senior Compliance stakeholders, including presenting learnings and managing expectations.
• Suggest advanced analytics methodology specific to project needs and steer analytics requests productively.
• Build close working relationships with business and functional leaders, colleagues across other functions, and fellow team members.

Qualifications

• 10+ years of relevant technology, operations, and analytics experience. Insurance industry and/or legal, compliance, and regulatory knowledge is preferred.
• Experience leading high-performing teams with strong track records of flawless project execution and driving a culture of operational excellence.
• Experience in leading the development and execution of automation strategies.
• Experience developing applications utilizing desktop and web-enabled reporting, database, and analytics tools.
• Experience collaborating with the IT organization and business partners on a project.
• Strong project management skills, including effective attention to detail.
• Strong interpersonal skills to establish effective working relationships with and provide constructive feedback to stakeholders, colleagues, and reviewers.
• Effective time management skills; coordinate and prioritize competing initiatives while meeting deadlines.
• Ability to educate team members in using automation.
• Ability to identify process improvements and suggest efficiencies.
• Ability to document processes, and transfer knowledge to team members.
• Strong written and verbal communication skills, including ability to create and deliver effective presentations.
• BA or equivalent experience; Masters degree is a plus.
• Preferred areas of study include Data Management, Computer Science, Finance, Business Administration, Technology, and other related disciplines.

For positions based in New York , the base salary range is $195,000-$215,000. For positions based in Dublin, the base salary range is EUR 136,000-168,000 and the position is