Director, Franchise Sales

ZFL Zaxbys Franchising LLC; Georgia; On-site; USD 155,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401K match

Meal discount

Parental leave

Child care assistance

Education assistance

PTO and holidays

PTO and holidays

Job summary

Zaxby’s Franchising LLC is seeking a Director of Franchise Sales to drive growth by identifying and securing new franchise partners who share our vision. You will build relationships with existing franchisees and prospective partners, guiding them through the sales process and ensuring alignment with our culture and values.

Ideal candidates have extensive franchise development experience, a solid background in restaurant operations, and a proven ability to close deals while maintaining high

Qualifications

• Bachelor’s degree or equivalent with substantial franchise-development exposure.
• 7+ years in franchise development within QSR or restaurant industry.
• Proven sales and negotiation skills with track record of closing deals.
• Strong relationship-building and communication across stakeholder groups.

Responsibilities

• Work with existing franchisees to assist development opportunities and coordinate growth requests.
• Drive brand expansion by securing new franchisees and cultivating partnerships.
• Manage candidate communications and move prospects through the decision process.
• Oversee franchise documentation and turnover to administration.
• Build relationships with franchisees to drive measurable results.
• Be primary contact for multi-unit operators and candidates through the sales process.

Skills

Franchise sales

Negotiation

FDD knowledge

Financial analysis

Decision making

People reading

Communication

Relationship building

Multi-tasking

Leadership

CRM knowledge

Education

Bachelor's degree

Tools

CRM

CRM tools

Job description

Benefits Include

• Medical, Dental, and Vision Insurance
• Company-Paid Disability, Critical Illness, and Basic Life Insurance
• 401K with Company Match
• 50% Off Meal Discount at Company-Owned Locations
• Parental Leave
• Child Care Assistance
• Education Assistance Program
• PTO and 9 Company Holidays + 2 Floating Holidays

DEFINITION

The Director of Franchise Sales plays a pivotal role in driving the growth and expansion of our brand through strategic franchise development initiatives. He or she will be responsible for identifying, cultivating, and securing new franchise partners who share our vision and values. This role requires a combination of sales expertise, relationship building, and market analysis to drive successful franchise recruitment efforts.

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:

• Work with existing franchisees to assist them in additional development opportunities; coordinate existing franchise growth request with the Expansion Review Committee
• Drive brand expansion by securing new franchisees and cultivating strategic partnerships
• Answer questions, set up and participate in teleconferences, work with prospective and current franchisees, and pertinent Support Center team members in efforts to close the sales
• Follow up with candidates and assist in moving them along in the decision-making process
• Oversee the franchise documentation process for turnover to administration
• Build and maintain professional relationships with franchisees that are mutually beneficial to both the Support Center and franchisees, which ultimately will drive commitment and measurable results
• Serve as primary contact for new multi-unit operators and existing franchisees; work through the sales process to turn leads into candidates and candidates into franchisees
• Endeavor to meet or exceed sales objectives as outlined in the company’s strategic plan
• Communicate FDD requirements with candidate, direct them to key information found in document, while complying with FTC regulations
• Review all franchise applications, personal net worth financial statements, credit worthiness and background history to ensure candidate meets or exceeds minimum requirements
• Emphasize throughout the process that the foundation of ZFL is our Culture, Mission and Core Values
• Develop a perspective, during the courting process, on a candidate’s viability within ZFL’s culture and communicates concerns so an informed decision can be made
• Anticipate potential conflict between new and existing franchisees as related to growth and communicate the situation as needed to the executive team
• Report progress on candidate status as well as “pipeline” development status to the executive team

KEY COMPETENCIES

• Expert knowledge of the sales process cycle in restaurant industry
• Expert negotiator with ability to close deals
• Strong understanding of the Franchise Disclosure Document
• Working knowledge on the competitive position of the Company system to other restaurant concepts
• Working knowledge of financial statements and the ability to interpret credit evaluations and demographics
• Ability to confidently make decisions, demonstrating good judgment
• Innate situational awareness and the ability to read people
• Ability to communicate effectively to all levels of the organization and all types of people
• Ability to foster meaningful business relationships both internally and externally
• Organizational and multi-tasking skills; must be able to handle multiple deals at one time
• Previous leadership experience
• CRM knowledge

EDUCATION AND EXPERIENCE GUIDELINES

• Education: Bachelor’s degree in related field, or equivalent combination of education and experience
• Experience: 7+ years in franchise development within QSR or restaurant industry

SALARY RANGE: $155,000 - $180,000

Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state, or local law.