Director, Forward-Deployed AI GPU Data Center

AMD; Santa Clara (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

AMD is seeking a Director, Cluster Forward Deployment Engineering to lead customer-embedded engineering engagements across strategic customers, CSPs, hyperscale, and AI infrastructure accounts.

This executive leadership role will build and lead a team of Forward Deployed Engineers who work directly with customer engineering organizations to deploy, integrate, optimize, and scale AMD datacenter GPU platforms and software solutions.

Qualifications

• Proven track record in customer-facing engineering, forward deployed engineering, solutions architecture, software engineering, systems engineering, or technical leadership roles supporting complex datacenter or cloud environments.
• Proven success leading and scaling engineering teams responsible for customer deployment, technical integration, production adoption, or operational enablement.
• Deep understanding of large-scale GPU deployments, AI training and inference environments, distributed systems, datacenter operations, server architecture, networking, storage, Linux, Kubernetes, containers, and performance optimization.
• Proven ability to lead complex customer deployments from proof-of-concept through production scale while managing technical risk, cross-functional dependencies, and executive expectations.

Responsibilities

• Lead and develop a globally distributed team of Forward Deployed Engineers supporting AMD's strategic customers, cloud service provider, hyperscale, and AI infrastructure customers.
• Own the technical engagement strategy for assigned Mega Data Center and Cloud Service Provider accounts, aligning engineering resources to customer architecture, deployment priorities, workload requirements, and production milestones.
• Partner with internal and external stakeholders, drive end-to-end customer deployment execution from discovery, architecture definition, and proof-of-concept through cluster bring-up, software integration, workload enablement, performance optimization, production readiness, and operational scale.
• Build trusted relationships with customer engineering leaders, architects, platform teams, and executive stakeholders, serving as the senior technical escalation and coordination point for business-critical deployments.
• Lead resolution of complex, cross-stack issues spanning GPU hardware, firmware, ROCm software, AI frameworks, networking, storage, cluster management, orchestration, reliability, and workload performance.
• Partner with Product Management, Business Development, Pre-sales, Operations, and Support teams to deliver customer commitments and maintain clear ownership of technical risks, dependencies, and mitigation plans.
• Serve as the voice of the customer within AMD, converting deployment friction, feature gaps, and emerging workload requirements into actionable product feedback and roadmap priorities.
• Develop reusable deployment patterns, reference architectures, automation, technical playbooks, readiness criteria, and operating mechanisms that improve execution consistency across accounts.
• Define and track engineering and customer success metrics, including time-to-deployment, production readiness, workload enablement, performance, utilization, reliability, issue-resolution effectiveness, and expansion readiness.
• Lead executive deployment reviews and technical health assessments, clearly communicating customer status, engineering risks, decisions, dependencies, and recovery plans.
• Scale the Cluster FDE operating model through workforce planning, talent development, technical mentorship, account coverage models, and strong collaboration with regional and centralized engineering teams.

Skills

Executive leadership

Customer-facing engineering

GPU computing

Distributed systems

AI software stacks

Kubernetes

Production infrastructure

Cross-functional collaboration

Education

Bachelor’s degree in CS/EE/CE

Tools

ROCm software

Linux

Docker

Kubernetes tooling

Job description

AMD is seeking a Director, Cluster Forward Deployment Engineering to lead customer-embedded engineering engagements across strategic customers, CSPs, hyperscale, and AI infrastructure accounts.

This executive leadership role will build and lead a team of Forward Deployed Engineers who work directly with customer engineering organizations to deploy, integrate, optimize, and scale AMD datacenter GPU platforms and software solutions.