Director, Flight Support & Operations

Executive Jet Management; Cincinnati (OH); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Health savings account (HSA)

Flexible spending accounts (FSA)

Paid Time Off

Job summary

Executive Jet Management in Cincinnati seeks a Director of Flight Support to provide strategic oversight of planning, compliance, risk management, and support functions enabling safe, efficient flight operations. This role reports to the Vice President, Flight Center and leads Flight Support managers.

You will design the long-range strategy, drive process improvements, manage budgets, and partner with Flight Operations, Maintenance, Safety, and Training to standardize procedures.

Qualifications

• 8–10 years of experience in aviation operations or flight support.
• Bachelor's in Aviation or Aviation Management required; professional certifications preferred.
• Experience with Part 135/91 operations and safety/compliance.

Responsibilities

• Provide strategic leadership of Flight Support operations, ensuring compliance with Part 135 and Part 91 regulations, company policies, and operational control requirements.
• Develop and execute the long-term strategy for Flight Support, including organizational design, technology, process improvement, resource planning, and vendor management.
• Lead, coach, and develop Flight Support leaders and team members, fostering a culture of accountability, collaboration, continuous improvement, and operational excellence.
• Establish departmental goals, performance standards, and key operational metrics, ensuring alignment with Flight Center and Executive Leadership objectives.
• Manage departmental budgets, resources, and investments to optimize performance, drive efficiency, and control costs.
• Partner with Flight Operations, Maintenance, Safety, Training, and other stakeholders to standardize processes, enhance decision-making, and deliver seamless operational support.
• Oversee vendor relationships, contracts, and service level performance, ensuring accountability, compliance, and continuous improvement of third-party providers.
• Drive enterprise risk management initiatives related to flight planning, airport suitability, operational feasibility, and trip support.
• Champion innovation and technology adoption to improve scalability, efficiency, and service delivery.
• Establish and maintain operational governance, policies, standards, and procedures supporting safe and consistent execution.
• Serve as a key member of the Flight Center leadership team, contributing to organizational strategy, workforce planning, and business objectives.

Skills

Leadership

Strategic thinking

Communication

Project management

Decision making

Team development

Problem solving

Education

Bachelor's in Aviation or Aviation Management

FAA Aircraft Dispatcher Certificate or Pilot Certificate (Commercial/ATP)

Tools

MS Office

Operational planning software

Job description

Executive Jet Management in Cincinnati seeks a Director of Flight Support to provide strategic oversight of planning, compliance, risk management, and support functions enabling safe, efficient flight operations. This role reports to the Vice President, Flight Center and leads Flight Support managers.

You will design the long-range strategy, drive process improvements, manage budgets, and partner with Flight Operations, Maintenance, Safety, and Training to standardize procedures.