Flight Support Strategy Director

Executive Jet Management, Inc.; Cincinnati (OH); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) plan with match

Health savings account (HSA)

Flexible spending accounts (FSA)

Life insurance and AD&D

Company-paid disability

Paid Time Off

Job summary

Executive Jet Management, Inc. is seeking a Director of Flight Support to provide strategic oversight of operational planning, compliance, risk management, and support functions for safe and efficient flight operations.

You will report to the Vice President, Flight Center and lead Flight Support Managers to drive excellence and continuous improvement. In this role, you will set organizational strategy, standardize processes, manage budgets, and partner with operations, maintenance, safety, and

Qualifications

• 8–10 years of experience in aviation operations or related leadership roles.
• Bachelor's degree in Aviation or Aviation Management.
• FAA Aircraft Dispatcher Certificate and/or Pilot Certificate preferred.
• Ability to obtain EJM Operational Control qualification within one year.
• Strong leadership and people-management experience (min 5 years).

Responsibilities

• Provide strategic leadership and oversight of Flight Support operations, ensuring compliance with Part 135 and Part 91 regulations, company policies, and operational control requirements.
• Develop and execute the long-term strategy for Flight Support, including organizational design, technology, process improvement, resource planning, and vendor management.
• Lead, coach, and develop Flight Support leaders and team members, fostering a culture of accountability, collaboration, continuous improvement, and operational excellence.
• Establish departmental goals, performance standards, and key operational metrics, ensuring alignment with Flight Center and Executive Leadership objectives.
• Manage departmental budgets, resources, and investments to optimize performance, drive efficiency, and control costs.
• Partner with Flight Operations, Maintenance, Safety, Training, and other stakeholders to standardize processes, enhance decision-making, and deliver seamless operational support.
• Oversee vendor relationships, contracts, and service level performance, ensuring accountability, compliance, and continuous improvement of third-party providers.
• Drive enterprise risk management initiatives related to flight planning, airport suitability, operational feasibility, and trip support.

Job description

Executive Jet Management, Inc. is seeking a Director of Flight Support to provide strategic oversight of operational planning, compliance, risk management, and support functions for safe and efficient flight operations.

You will report to the Vice President, Flight Center and lead Flight Support Managers to drive excellence and continuous improvement. In this role, you will set organizational strategy, standardize processes, manage budgets, and partner with operations, maintenance, safety, and