Director Financial Aid

Universal Technical Institute, Inc.; South Jordan (UT); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Tuition waiver

Paid time off

Retirement matching

Paid parental leave

Health, vision, and dental insurance

Pet insurance

Health plan enrollment

Job summary

Universal Technical Institute, Inc. is seeking a Director of Financial Aid to lead the campus Financial Aid office in West Jordan, Utah.

The role focuses on compliance with federal/state regulations, team mentoring, and collaboration across campus to support access and student success. The ideal candidate will have extensive post-secondary financial aid leadership experience, strong regulatory knowledge, and a collaborative approach to align enrollment with student outcomes.

Qualifications

• HS diploma/GED with 10+ years post-secondary experience or Bachelor's with 6+ years post-secondary experience.
• Strong understanding of federal/state aid programs and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Master’s degree or NASFAA credentials preferred.
• Minimum five years supervisory/leadership experience in financial aid operations.
• Minimum five years’ experience administering Title IV financial aid programs.
• Proven track record of process improvement and cross-department collaboration.

Responsibilities

• Lead and develop the financial aid team to foster a high-performing, student-focused culture.
• Oversee all financial aid operations to ensure efficiency and compliance with laws and institutional policies.
• Build and implement strategic processes that increase accuracy and operational excellence.
• Guide students and families through financial aid options including grants, loans, scholarships, and work-study.
• Promote financial literacy and make the aid process transparent and supportive.
• Ensure 100% compliance with Title IV and other federal/state regulations.
• Collaborate with Admissions, Student Services, Registrar and leadership to align aid with enrollment and student success goals.
• Monitor trends, analyze data, and lead continuous improvements.

Skills

Leadership

Compliance knowledge

Communication

Education

Bachelor's degree

HS diploma/GED

Job description

Overview

Exciting news…it’s official, we’re expanding! As part of Universal Technical Institute’s growth strategy, we are opening a new campus in West Jordan, Utah. If you're ready to take the next step in your leadership journey, now is the time to explore this incredible opportunity. About Universal Technical InstituteUniversal Technical Institute (UTI) equips students with the hands‑on training and industry‑ready skills needed for successful technical careers. With decades of experience and a commitment to student success, we support learners through every step of their educational journey — starting with expert guidance on financial aid. As part of our team, you’ll help shape the future of career‑focused education. Why This Role MattersAre you passionate about helping students achieve your educational goals? As a Director of Financial Aid, you will lead and manage the Financial Aid office, ensuring compliance with federal, state, and institutional regulations, all while delivering an outstanding student experience. You’ll build, coach and mentor a talented team and collaborate across campus to support access, retention, and student success. The ideal candidate will be a dynamic and experienced leader who can inspire and motivate a team to achieve exceptional results.

Compensation & Benefits

• $100,000 -$105,000 per year
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

What You’ll Do – Core Responsibilities

Leadership & Operations

• Lead and develop the financial aid team, fostering a high‑performing, student‑focused culture.
• Oversee all financial aid operations to ensure efficiency and compliance with federal, state, and institutional policies.
• Build and implement strategic processes that increase accuracy and operational excellence.

Student & Family Support

• Guide students and families through financial aid options including grants, loans, scholarships, and work‑study.
• Promote financial literacy and make the aid process transparent and supportive.

Compliance & Collaboration

• Ensure 100% compliance with Title IV and other federal/state regulations.
• Work closely with Admissions, Student Services, Registrar, and leadership to align financial aid with enrollment and student success goals.
• Monitor trends, analyze data, and lead continuous improvements.

Quaifications

Who You Are - Qualifications

Required

• HS diploma/GED and a minimum of 10 years professional experience in a post‑secondary education setting - or - Bachelor’s degree in finance, accounting, business, or related field and a minimum of six (6) years professional experience in a post‑secondary education setting
• Strong understanding of federal/state aid programs and compliance requirements.
• Excellent communication, problem‑solving, and decision‑making skills.

Preferred

• Master’s degree or advanced professional credentials (e.g., Title IV‑related certifications, NASFAA credentials).
• Minimum five (5) years of supervisory/leadership experience in financial aid operations
• Minimum five (5) years’ experience administering Title IV financial aid programs
• Proven track record of process improvement and cross‑department collaboration.

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours…Come and be a part of our legacy!

The salary range for this position is designated at $100,000-$105,000 per year.