Advisor Financial Aid

Universal Technical Institute, Inc.; Austin (TX); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Tuition waiver for you & family

Paid Training

Paid Time Off

Retirement Matching

Paid Parental Leave

Health, vision & dental

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute is seeking a Financial Aid Advisor in Austin, TX to guide students and families through the financial aid process. You will ensure they have what they need to secure resources and make informed decisions about their education.

Responsibilities include educating on FAFSA and scholarships, collaborating with Admissions and Student Services, and delivering fast, courteous service in a busy environment. This role offers paid training and comprehensive benefits.

Qualifications

• High school diploma or GED required; some college coursework preferred.
• 3 years in customer service or sales; 2 years in Financial Aid preferred.
• Experience with Title IV programs preferred.
• Bilingual Spanish preferred.

Responsibilities

• Guide theWay: Support students through every step of the financial aid process.
• Deliver Excellence: Provide compassionate, clear and efficient service to help students overcome financial hurdles.
• Solve Problems: Identify and address barriers to starting or continuing school with creative solutions.
• Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed decisions.
• Collaborate for Success: Work with Admissions, Student Services and others to boost student satisfaction.

Skills

Customer service

Communication

Attention to detail

Time management

Education

High School Diploma or GED

Some college coursework

Tools

Word

Excel

SharePoint

Job description

Overview

Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor, you’ll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you’re detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you!

What We Offer

• $25 -$26 per hour
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Guide the Way:Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Deliver Excellence:Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Solve Problems:Identify and address barriers to starting or continuing school with creative and effective solutions.
• Educate and Empower:Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Collaborate for Success:Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

Quaifications

• Education:High School Diploma or GED required; some college coursework preferred
• Experience:3 years in customer service or sales; 2 years in Financial Aid preferred
• Title IV:experience preferred
• Bilingual Spanish preferred

Skills

• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Proficiency with computer applications (Word, Excel, SharePoint)

About Us

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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