Director, GTM Field Effectiveness

Intapp; Charlotte (NC); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Professional development

Flexible time off

Volunteer time off

Donation matching

Job summary

Intapp is seeking a Director of Field Effectiveness to lead a team that scales go-to-market capability across sales, customer success, services, and partners. This player-coach role combines leadership with hands-on delivery and field engagement.

You will own field communications, training, content, and AI-enabled selling practices, partnering with senior leaders to close capability gaps and drive measurable impact. Hybrid work in Charlotte, NC.

Qualifications

• 7+ years in go-to-market-facing roles, with a foundation in sales or customer success.
• 3+ years in enablement leadership with direct people management experience.
• Demonstrated track record of building go-to-market methodology across multiple GTM segments.
• AI-native mindset with a point of view on how AI tools change GTM work.

Responsibilities

• Build, manage, and develop a team of Field Effectiveness Managers across sales, customer success, services, and partners.
• Translate go-to-market strategy into field execution and activate programs on the ground.
• Lead AI fluency efforts and drive adoption of AI-assisted selling and coaching.
• Own field communications, training programming, and content for each GTM segment.

Skills

GTM experience

Enablement leadership

AI fluency

Program architecture

Executive communication

Data-driven decision making

Tools

CRM systems

AI tools (assistive selling)

Job description

Director, Field EffectivenessSkip to main contentWe use cookies to make the safest and most effective website possible.# CareersDirector, Field Effectiveness page is loaded## Director, Field EffectivenessApplyremote type: Hybrid (Partially Remote)locations: Charlotte, NC: US NY New Yorktime type: Full timeposted on: Posted Todayjob requisition id: R2025140Intapp is looking for a Director of Field Effectiveness to lead the team responsible for building and scaling go-to-market capability across sales, customer success, services, and partners. This is a player-coach role: you will lead a team of Field Effectiveness Managers while staying close to the field and the work itself. Field Effectiveness is one of three pillars within the broader GTM Effectiveness organization, alongside Strategy & Operations and Learning & Skills, and you will own the field-facing side of that mission.You will serve as the primary point of contact for enablement needs across sales, customer success, services, and partner segments, activating programs built in partnership with the broader effectiveness team and driving adoption on the ground. The role requires 7+ years of go-to-market experience with a foundation in sales or customer success, 3+ years of enablement leadership with direct management experience, and a genuine point of view on how AI tools are changing the way go-to-market teams work.**What you will do***As a Director, Field Effectiveness, you can expect to:** Build, manage, and develop a team of Field Effectiveness Managers covering sales, customer success, professional services, and partner channels, setting priorities, operating cadence, and the quality bar for field-facing programs* Serve as the primary point of contact for enablement needs across field leadership teams, translating go-to-market strategy into field execution and taking ownership of activating programs with your team* Lead from the front on AI fluency, serving as Intapp's internal Celeste champion within the GTM org and driving adoption of AI-assisted selling, coaching, and productivity practices at the field level* Own field communications, training programming, and content for each GTM segment, and represent field-level needs in learning program design in partnership with the Learning & Skills team* Partner with sales, customer success, and professional services leadership to align on capability gaps, prioritize accordingly, and represent the GTM enablement function in executive conversations# **What you will need***Intapp is looking for intellectually curious, self-motivated professionals who like to get hands-on to contribute to the overall success of the business and their team. To apply for this Director, Field Effectiveness role, you will ideally have:** 7+ years in go-to-market-facing roles, with a foundation in sales or customer success, and 3+ years in enablement leadership with direct people management experience* A demonstrated track record of building go-to-market methodology, not just delivering training, across multiple GTM segments such as sales, customer success, services, or partners* An AI-native mindset, with a real point of view on how AI tools change the way go-to-market teams work and experience putting that point of view into practice* Strong program architecture skills: the ability to design a framework, build the content, operationalize the rollout, and measure the impact* Clear, executive-level communication skills and the ability to influence without authority across complex, matrixed organizations* A data-literate approach, using performance metrics to make prioritization decisions rather than simply reporting activity# **What you will gain at Intapp**At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.Here, you will have the opportunity to:* **Expand Your Skills:** Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.* **Enjoy Where You Work:** Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.* **Support What Matters Most:** Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.*Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.**Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.*### Company OverviewIntapp builds AI software to power the world’s top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact — from 25% more pitch opportunities to 55% faster client onboarding — turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.