Director, Facility Operations & Construction

rrhs; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

rrhs in Rochester, NY seeks a Director of Facility Operations & Construction to lead the management of physical infrastructure, real estate, and site operations with global SME support.

You will shape strategy, mentor the facilities and EHS teams, oversee budgets and CAPEX, and drive safety, compliance, and efficiency across projects, space planning, and vendor relationships.

Qualifications

• Associates Degree and 5+ years' experience OR 10+ years' experience in Facility Operations.
• 5 years progressive leadership experience.

Responsibilities

• Manage resources, prioritize tasks, and monitor metrics.
• Lead cross-functional process improvements for operations.
• Develop training plans and employee performance.
• Manage facilities CAPEX budgets and lease agreements.
• Ensure regulatory inspections readiness and audits.
• Provide global support for space planning, construction, and renovation projects.

Skills

Leadership

Facilities management

Regulatory compliance

Vendor management

Education

BA (Required)

Bachelor's Degree in Engineering or related field

Tools

CMMS

AutoCAD

Job description

Job Title: Director, Facility Operations & Construction

Department: Facilities

Location: Rochester, NY

Hours Per Week: 40 hours

Schedule: Days, Monday - Friday

SUMMARY

The Director, Facilities Operations & Construction is responsible for the management and support of physical infrastructure and real estate of the organization, including direct ownership of Rochester sites and SME support of global locations. The role also provides leadership, management and development for the facilities and Environmental Health & Safety (EHS) staff.

RESPONSIBILITIES

• Maintain daily departmental performance by managing resources, prioritizing tasks, and developing and monitoring metrics.
• Facilitate communication as a point of escalation or strategic point of contact for the department.
• Identify, lead, and/or participate in cross-functional process improvement initiatives to optimize operational capabilities.
• Promote and uphold a high performing culture through effective talent planning, selection, onboarding and continuing education.
• Curate and deliver comprehensive training plans and materials to foster successful onboarding and employee performance.
• Provide ongoing coaching and mentorship supported by routine performance metrics to identify clear performance feedback and career development plans.
• Foster professional development through continuous coaching and performance management
• Support global facilities in efforts to identify operational efficiencies and cost reduction
• Provide the necessary support globally for space planning, construction, and renovation projects
• Provide global support for security and backup power distribution, including managing card access/video; responsible for the maintenance of all buildings and grounds, utility systems and infrastructure
• Design and implement facility project plans and manages relationships with external architects, engineering staff, general contractors and vendors
• Execute and monitor regular building, equipment and grounds inspections to meet all federal, state and local requirements; conduct self-audits of facilities and staff to ensure preparedness for regulatory inspections and client audits, as well as ensure high standards for cleanliness and safety
• Lead facilities component of audits (client/internal/regulatory), including documentation (Master Control, Change Controls, QI's, CAPA's).
• Establish policies, procedures and sets direction for overall facilities and EHS activities
• Manage facility operations staff to maximize productivity and accountability; including on call hours during emergent needs on site. Provide direction, training, performance evaluation for departmental team.
• Provide global support for tracking of equipment/facilities maintenance schedules
• Manage major assets, providing notification of when equipment preventive maintenance and calibration is due and to gather the necessary documentation to support the closing of the work order
• Manage site drawings globally
• Manage global facilities CAPEX budgets, working with site leaders on plans/execution
• Maintain lease agreements of all ACM sites, supporting negotiation/ongoing discussions with landlords as required
• Perform other duties as assigned

This job description is not intended to be exhaustive. The employee may be required to undertake any other duties that are reasonably required and are commensurate with the skills, experience and level of responsibility of the role.

MINIMUM QUALIFICATIONS

• Associates Degree and 5+ years' experience OR 10+ years' experience in Facility Operations
• 5 years progressive leadership experience

PREFERRED QUALIFICATIONS

• Experience in project management, including construction and renovation projects preferred
• Knowledge of building infrastructure such as electrical and mechanical elements
• Experience in managing a regulated operation required, clinical laboratory environment preferred
• Experience with computer maintenance management software (CMMS) and work order systems
• AutoCAD experience a plus
• Bachelor's Degree in Engineering or related field

Required Licensure/Certifications

Valid NYS Driver's License

EDUCATION

BA (Required)

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on expe