Director Facilities Management

Bunker Hill Community College; Boston (MA); On-site; USD 125,000 - 135,000; Full time

Job summary

Bunker Hill Community College seeks a strategic Facilities Management leader to direct operations across campuses, oversee budgets, safety, and compliance, and report to executive leadership. The role emphasizes coordinated planning, risk management, and continuing improvements in service delivery.

Responsibilities include developing maintenance plans, advising on capital priorities, and ensuring regulatory compliance, safety protocols, and sustainability in facilities operations.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.
• 5-7 years of progressive facilities management experience including supervisory and budget oversight.
• Strong oral and written communication skills.
• Excellent organizational and interpersonal abilities.
• Experience with building, electrical, plumbing, and HVAC systems.
• Knowledge of Massachusetts public procurement laws and contracting is a plus.

Responsibilities

• Provide leadership for Facilities Management operations across all campus locations.
• Develop and implement short- and long-range facilities plans aligned with the College's goals.
• Develop a Five-Year Deferred Maintenance Plan and annually evaluate maintenance for equipment and buildings.
• Advise senior leadership on facilities planning, risk management, and capital priorities.
• Prepare and present reports and updates to executive leadership.
• Direct facilities functions including maintenance, custodial services, grounds, and fleet management.
• Ensure effective use of the Asset Essentials work order system and related analytics.
• Oversee campus shuttle and fleet programs for safety and efficiency.
• Monitor service delivery standards and pursue improvements.
• Develop and manage the departmental operating budget and cost-control strategies.

Skills

Leadership

Communication

Budget oversight

Facilities management

Safety compliance

Education

Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field

Tools

Asset Essentials

Procurement processes

Job description

Essential Duties and Responsibilities

Strategic Leadership & Administration

• Provide overall leadership and direction for Facilities Management operations across all campus locations.
• Develop and implement short- and long-range facilities plans aligned with the College's strategic goals.
• Develop a Five-Year Deferred Maintenance Plan and annually evaluate a maintenance plan for equipment and buildings.
• Advise senior leadership on facilities planning, infrastructure needs, risk management, and capital priorities.
• Prepare and present reports, recommendations, and updates to executive leadership.
• Meet with or serve on College and community committees and boards, as appropriate.

Operations Oversight

• Direct all facilities functions including maintenance, custodial services, grounds, snow/ice removal, mail services, fleet management, and event support.
• Ensure effective administration of the Asset Essentials work order and asset management system, including reporting, analytics, preventive maintenance scheduling, and performance monitoring.
• Manage transportation shuttle ensuring students, faculty and staff are provided safe, efficient transport to and from the Charlestown and Chelsea campuses. Review contract, inspection logs, ridership data, arrival and departure data, complaints, suggestions and solutions.
• Oversee campus fleet programs to ensure safety compliance and operational efficiency.
• Ensure timely and effective facility set-ups for academic programs, community events, and special initiatives.
• Monitor service delivery standards and implement operational improvements.

Budget & Financial Management

• Develop and manage the departmental operating budget.
• Monitor expenditures, ensure fiscal responsibility, and implement cost-control strategies.
• Oversee procurement processes, bid documents, vendor selection, and contract management in accordance with public procurement laws.
• Identify and pursue cost savings, energy efficiency initiatives, and sustainability opportunities.

Leadership & Staff Management

• Directly supervise all facilities maintenance personnel, contract maintenance employees, sub-contractors working on equipment and systems.
• Provide leadership in recruitment, performance evaluation, discipline, and professional development.
• Promote a culture of accountability, safety, collaboration, and customer service excellence.
• Ensure staff training in regulatory compliance, safety standards, and best practices.

Compliance & Risk Management

• Ensure compliance with all applicable local, state, and federal regulations (including OSHA, ADA, environmental regulations, and EEO requirements).
• Oversee safety protocols and risk mitigation efforts across facilities operations.
• Maintain appropriate documentation, inspections, certifications, and reporting requirements.

Emergency Preparedness & Response

• Serve as a key member of the College's emergency response team.
• Provide leadership during campus emergencies, severe weather events, and after-hours incidents.
• Ensure continuity of operations planning for facilities-related functions.

Requirements:

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field.
• Minimum of 5-7 years of progressively responsible facilities management experience, including supervisory and budget oversight experience.
• Demonstrated ability to communicate effectively both orally and in writing.
• Strong organizational, communication, and interpersonal skills.
• Demonstrated ability to establish and maintain positive working relationships in a diverse environment.
• Working knowledge of building, electrical, plumbing, and HVAC systems.

Preferred Requirement:

• Experience in higher education or public sector facilities management, or equivalent mix of education and experience.
• Knowledge of Massachusetts public procurement laws and contracting processes.
• Professional certification such as Certified Facility Manager (CFM), Certified Educational Facilities Professional (CEFP), or equivalent.
• Demonstrated commitment to sustainability initiatives and energy management programs.

Additional Information:

Working Conditions:

• Indoor and outdoor in all weather conditions.
• Sitting, walking, and prolonged standing are often required.
• Frequent irregular working hours.
• Occasional hazardous or confined working conditions and work in confined spaces.

Salary: $125,000 - $135,000 commensurate with experience and qualifications. Full-Time State Benefited position. This is an in-person position based out of our Charlestown Campus.

Closing Date: October 15, 2026

• Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screening may impact the hiring decision.